Senior Business Process Analyst

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. They are seeking a Senior Business Process Analyst to support the Parts and Repair Ordering System (PROS7) program, responsible for analyzing business challenges, gathering requirements, and reengineering processes to enhance productivity and efficiency. The role involves coordinating with various teams, managing data processes, and implementing reporting solutions to support decision-making.

Responsibilities:

• Coordinating with business and technology groups to identify areas for automation and improvement
• Ascertaining end to end system and intersystem requirements
• Execution of user acceptance
• Coordination of system controls
• Creation, tracking, and storing of requirements artifacts and stakeholder approvals
• Provide data management processes such as accessing raw data feeds, building queries and macros, organizing data and designing reports that present status-at-a-glance visualization for business performance
• Retrieving and analyzing large sets of data using data management systems
• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions
• Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies
• Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes
• Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities
• Supporting cross-functional teams on the day-to-day execution of the existent program implementation
• Generating complex queries to dive deep on process issues
• Innovating to improve customer experience
• Examining existing workflows, identifying inefficiencies and bottlenecks, and gathering data to understand current processes
• Developing and recommending solutions to streamline processes, enhance productivity, and achieve key performance indicators
• Working with various teams to understand requirements, gather feedback, and ensure that proposed changes are aligned with business objectives
• Creating process documentation, training materials, and providing support to ensure that new processes are understood and followed correctly
• Assisting with the implementation of new systems and technologies, ensuring that they integrate seamlessly with existing processes
• Tracking key performance indicators (KPIs) to measure the effectiveness of process changes and identify areas for further improvement

Requirements:

• Bachelor's degree and 8+ years of prior relevant experience, or Master's degree with 6+ years of prior relevant experience. Doctorate in a technical domain is a plus. Additional experience may be considered in lieu of a degree
• U.S. Citizenship required; Currently possess or the ability to obtain a Secret clearance
• Proven track record in business systems analysis, technical process development, and system implementation
• Experience with user acceptance testing and system controls
• Strong background in coordinating with business and technology teams to gather and implement system requirements
• In-depth understanding of technical principles, theories, and concepts and their application across a range of programs
• Ability to resolve highly complex problems and develop innovative solutions
• Excellent communication skills to engage with executive leadership and stakeholders
• Strong leadership skills to manage and guide technical teams
• Familiarity with government contracting processes and regulations (e.g., ITAR, FAR, DFARS)
• Experience supporting Foreign Military Sales (FMS) programs or similar initiatives
• Knowledge of best practices in system analysis and technical process development
• Background in supply chain management, logistics, procurement, or subcontracts