AWS Project Manager

TTEC Digital is seeking an AWS Project Manager to join our team. This remote role involves acting as the communication focal point for development teams and clients, managing project budgets, and providing technical advice regarding AWS best practices.

Responsibilities:

• Schedule stand-ups and other meetings with their team and their clients
• Manage the budget for all of their projects, constantly communicating with clients about the scope, timing, and remaining resources
• Keep team members busy. There’s always work to be done. Our PMs help devs find the right work for them
• Assist in documenting the design of the process for the contact center
• Provide key assistance for transitioning from delivery to managed services
• Helping clients understand how the delivery team will meet their business goals and the costs around using those technologies
• Identifying tradeoffs between various solution options

Requirements:

• Knowledge of the contact center industry is a MUST HAVE
• AWS ecosystem knowledge - AWS Certifications are even better
• Experience with AWS Connect is a huge plus
• Certified Scrum Master, SAFe certification
• Experience managing complex technology projects in/for large organizations
• Demonstrated ability to work with demanding clients in an ever-changing, fast-paced environment. We are customer-obsessed, and we deliver amazing results
• Thorough knowledge of agile methodologies such as Scrum