Customer Service Specialist

Brown & Brown is a company built on meritocracy with a unique culture that rewards self-starters. They are seeking a Customer Service Specialist to support the clerical and administrative processes for the Broker's book of business, ensuring accurate and prompt management of renewals and new business.

Responsibilities:

• Examines such documents as application forms, inspection reports, insurance maps, and medical reports to determine degree of risk from such factors as applicant financial standing, age, occupation, accident experience, and value and condition of property
• Work with Broker, ensuring that all required information is obtained, proper applications are completed, quotes and binders are confirmed in writing, policies are issued promptly and accurately, state filings (where applicable) are made, and taxes paid in accordance with appropriate state laws
• Provides full assistance and support within the Department
• Provides day-to-day account management on accounts
• Compliance with Quality Control guidelines
• Order inspections and handle as needed
• See that coding on specific required forms are completed and utilized
• Process endorsements
• Foster and improve relationships with other departments, producers, and companies
• Performs other duties as assigned

Requirements:

• High School Diploma or equivalent
• One (1) or more years of successful insurance experience or completion of a bachelor's degree
• An active state insurance license