ServiceNow ITOM Engineer

# W2 Requirement

3 7+ years of hands-on ServiceNow platform experience.
Strong experience with ServiceNow Discovery and CMDB.
Hands-on experience integrating monitoring platforms such as Datadog with ServiceNow.
Experience configuring MID servers and troubleshooting discovery issues.
Experience with infrastructure technologies including Windows, Linux, networking, virtualization, and cloud.
Understanding of ITIL processes such as Incident, Change, and Configuration Management.

Preferred Qualifications

Experience implementing ServiceNow Service Mapping.
Experience with Event Management and alert correlation.
Experience with Datadog event/alert integrations with ServiceNow Incident Management.
Experience with cloud discovery (AWS, Azure, Google Cloud Platform).
Experience implementing Common Service Data Model (CSDM).
ServiceNow certifications:
- Certified System Administrator (CSA)
- Certified Implementation Specialist Discovery
- Certified Implementation Specialist ITOM