Technical Product Manager

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Technical Product Manager will maintain technical product coverage for Behavioral Health Utilization Management initiatives, ensuring compliant delivery and coordinating between various stakeholders to enable timely client implementations.

Responsibilities:

• Provide day to day technical product execution for payer and government BH UM initiatives
• Ensure compliant delivery by managing work that involves restricted data sets and regulated environments
• Serve as the primary onshore coordination point between engineering, implementation, clinical, and business stakeholders
• Enable timely client implementations and production support by addressing dependencies that offshore teams cannot access or resolve
• Reduce delivery risk, compliance exposure, and execution delays associated with regulated BH programs

Requirements:

• Bachelor's degree
• 2+ years of experience in technical product management
• Technical product execution experience supporting payer and/or government healthcare programs
• Working knowledge of Behavioral Health UM concepts, workflows, and regulatory considerations
• Ability to translate regulatory, contractual, and operational requirements into clear product requirements
• Experience coordinating delivery across engineering, implementation, clinical, and business teams
• Strong written and verbal communication skills, with the ability to influence senior leaders and diverse stakeholders
• Understanding of data handling, access controls, and offshore delivery constraints
• Ability to ensure compliant execution in payer, Medicaid, Medicare, or other government regulated contexts
• Proven skills in identifying delivery risks early and driving timely resolution to avoid implementation delays
• Strong written and verbal communication for onshore stakeholder coordination
• Ability to support client implementations, production readiness, and issue triage
• Experience working within scaled delivery models and prioritizing work under delivery pressure
• Demonstrated use of AI assisted tools (e.g., Copilot, generative AI platforms) to accelerate requirements analysis and documentation
• Summarize findings, decisions, and risks
• Improve backlog refinement and prioritization efficiency
• Hands on experience with product and delivery tools such as Rally, Aha!, or equivalent, with AI enabled features
• Ability to apply AI responsibly within regulated environments, using AI to enhance productivity while maintaining human oversight and accountability