Coface is a global leader in trade solutions, helping companies navigate uncertainty through innovative services. They are seeking an experienced Lean Six Sigma Project Manager to lead cross-functional process improvement initiatives, drive operational excellence, and foster a culture of continuous improvement across the region.
Responsibilities:
- Lead and deliver Lean Six Sigma projects from initiation through sustainment, ensuring alignment with regional and enterprise strategic priorities
- Apply Lean, Six Sigma, and continuous improvement methodologies (DMAIC, Kaizen, value stream mapping, root cause analysis) to improve quality, efficiency, cost, and customer outcomes
- Identify, design, and define new or re-engineered processes that leverage automation, digital solutions, and AI-enabled capabilities to reduce waste, improve consistency, and support scalability
- Partner closely with functional leaders and stakeholders to identify improvement opportunities and develop clear problem statements, success metrics, and benefit targets
- Drive change management and adoption through strong stakeholder engagement, influence without authority, and clear communication
- Track, validate, and communicate project outcomes, including financial and non-financial benefits
- Support capability building by coaching project teams and, as appropriate, mentoring Green Belt and Yellow Belt practitioners
- Collaborate with the Six Sigma Region Leader to prioritize initiatives, manage the project pipeline, and support regional operational excellence objectives
Requirements:
- Bachelor's degree in Business, Engineering, Operations, or a related field (or equivalent experience)
- Lean Six Sigma Green Belt certification required; Black Belt strongly preferred
- Minimum of 5 years of experience leading process improvement or operational excellence initiatives in complex organizations
- Demonstrated success delivering measurable improvements across multiple functions (e.g., operations, quality, supply chain, finance, customer experience)
- Strong analytical skills with the ability to translate data into clear insights and actionable recommendations
- Proven ability to operate effectively in a remote, matrixed environment
- Lean Six Sigma Black Belt certification
- Bilingual proficiency in Spanish and English, with the ability to communicate effectively with diverse teams and stakeholders
- Experience designing or implementing automated, digitally enabled, or AI‑supported processes as part of continuous improvement or transformation initiatives
- Experience working in large, multi‑site or regional organizations
- Familiarity with change management principles and senior‑level stakeholder engagement
- Strong financial acumen, including benefit validation and ROI tracking
- Experience with data analysis and visualization tools (e.g., Power BI or similar platforms)