Insurance Program Analyst

Lendbuzz is a company focused on providing personalized financial opportunities through innovative technologies. The Insurance Program Analyst will manage the company's insurance and warranty products, ensuring financial integrity and driving program profitability through trend analysis and data management.

Responsibilities:

• Manage weekly process of preparing and uploading files to vendor site and sync with internal Accounting department
• Analyze loss and premium data to prepare monthly loss development trends
• Prepare and upload weekly insurance coverage information to insurance tracking vendor
• Verify monthly vendor invoices against portfolio size; manage payment approvals
• Lead operational initiatives for vendor transitions or portfolio migrations
• Develop monthly loss development results and call out data trends regarding surplus/deficit projections
• Calculate accurate premium payments across multiple insurance channels
• Monthly audit of claim payments to ensure accuracy and reporting consistency
• Analyze total loss payback trends; flag low-performing cohorts to management
• Confirm cancellation funds and amounts for processing and reconcile with operational specialists
• Perform VIN-level audits for vendor results
• Resolve rejected sales/VIN coverage issues with Sales and vendor teams
• Manage operational data setup for any new VSC product launches
• Conduct deep-dives into "Dealer Bands" to identify high-loss retailers and recommend pricing or product adjustments
• Move beyond basic loss development triangles to model the long-term ROI of each insurance product line
• Periodically review competitor program structures to ensure our VSC/GAP offerings remain competitive
• Create and maintain a comprehensive "Insurance Operations Manual" for all tasks (IQQ, Sigma, Allied FTP, etc)
• Partner with the Data/IT team to automate manual spreadsheet tasks into Salesforce or Sigma dashboards