Customer Service Director - Remote | Independent

Lifestyle Discovery is a company that helps individuals grow as confident leaders and successful business owners. They are seeking a Customer Service Director to grow their customer base and ensure excellent customer service while working remotely and independently.

Responsibilities:

• Advertising via social media and other platforms to generate customer interest
• Assessing potential fit for our solutions via structured interviews
• Training and mentoring online or by phone
• Support customers through excellent customer service
• Collaborate with peers for ongoing professional development of self and others

Requirements:

• Experience in Customer Service / Customer Experience Management at mid-senior level
• You must be a resident / citizen of the United States or Canada
• You're a natural connector — someone who genuinely loves creating meaningful customer experiences and leading with care
• You've mastered the art of service excellence, strategy, and relationship-building
• You know how to build trust, loyalty, and long-term relationships that turn customers into advocates
• You understand how to deliver exceptional service, streamline processes, and create satisfaction at scale
• You connect easily with people, listen deeply, and bring warmth and professionalism to every interaction
• You're motivated, reliable, and thrive when given the freedom to manage your own time and results
• You can balance heart with strategy — solving challenges and spotting opportunities to add value
• You're passionate about helping others grow while continuing to evolve yourself