Product Manager - Digital Experience

GTT is a company focused on connecting people and data through AI-driven solutions. They are seeking a Product Manager for Digital Experience to lead the transformation of their customer-facing portal and CPQ capabilities, focusing on delivering intuitive digital experiences that enhance customer satisfaction and streamline quoting processes.

Responsibilities:

• Own the product roadmap and execution for CPQ capabilities, including configuration, pricing, quoting, and order submission
• Define digital experiences supporting multiple personas, including internal sales, partners, and customers
• Partner with Sales, Channel, Finance, and Operations to align CPQ workflows with pricing, approvals, and contract requirements
• Drive automation and simplification of legacy quoting and ordering processes
• Collaborate with UX/UI and engineering teams in an agile environment to deliver human‑centric solutions
• Write clear requirements, manage backlog prioritization, and participate in sprint planning and delivery
• Gather feedback through stakeholder collaboration and customer discovery to drive continuous improvement

Requirements:

• Experience in product management for digital platforms or software tools
• Familiarity with quoting, ordering, and service delivery processes
• Experience working in cross-functional, agile environments
• Strong communication skills with the ability to influence and align stakeholders
• Self-motivated mindset with comfort navigating ambiguity and change
• Product management certifications (e.g., Pragmatic or similar)
• Experience with tools such as JIRA, Confluence, MURAL, or Figma
• Technical background or experience supporting CPQ or enterprise platforms