Software Sales Engineering Sr. Director

One Identity is seeking a Pre-Sales Senior Director to manage the Pre Sales team in North America. The role involves providing management and direction to the pre-sales team, ensuring excellent customer experience and collaboration across departments to drive sales growth in the region.

Responsibilities:

• Managing a Pre-Sales team
• Represent your team on the world stage and articulate their achievements
• Working closely with Sales to regional director and VP level
• Understand Pre-Sales Engineering and be empathetic
• Worked in a Cybersecurity/Identity Management type role for a significant period
• Familiar with SFDC and other sales tools
• Have a good grasp on Pre-Sales procedures and processes
• Proven to provide solid direction to management on how to achieve your goals
• Been a successful part of a fast-paced growth business
• Customer first mentality and an ability to maintain momentum in the business
• Within one week, build a good rapport with your team
• Within 1 month be familiar with internal systems and have attended One Identity training
• Work with the global VP of Sales Engineering on delivering C-level messaging to your management team and the overall NAM team
• Understand your team’s current skills and levels, work on a training plan to help them grow
• Hold regular one-to-ones with your managers and follow up and complete all actions arising
• Periodically you’ll be required to visit team members in their hometowns to perform reviews and updates
• Document future trends and recommendations
• Work with the sales team on management of RFP/RFI documents
• Manage the PoC process for NAM and make sure that all goals are met, and issues are understood and mitigated
• Be pro-active in recognising and raising up-selling and cross selling in opportunities your team are working on
• Attend NAM events and QBRs
• Be a path for escalation and be able to resolve issues quickly and efficiently
• Act as 'Product Evangelist' developing and attending training for self-improvement
• Initiate, participate in or lead local and global initiatives in the Cybersecurity space
• Work with the general One Identity sales teams to develop opportunities in their accounts
• Help One Identity’s customers become successful and ultimately become references
• Work hand-in-hand with the Customer Success team to help retain our customers
• Constantly assess your performance and look for opportunities to change process or advise on new ways of working

Requirements:

• At least 10 years' experience of managing teams
• At least 10 years of Industry knowledge
• Developing people to reach their maximum potential
• Make decisions quickly and accurately
• Knowledge of existing cybersecurity technologies and future trends
• Strong presentation skills
• Excellent all-round technical skills
• Educated to Bachelor's degree level in a business or computing discipline or equivalent experience
• Fluent in spoken and written English
• Independent, self-motivated and driven
• Strong Leadership skills using empathy as a main driver
• Team player with excellent interpersonal skills
• Professional, focused with good time-management ability
• Customer-oriented personality
• Effective and analytical approach to problem solving
• Strong written and oral communication skills
• Keep up to date with emerging technologies
• Ability to travel up to 10% of the time within NAM