eDiscovery Senior Project Manager

Kastle Systems is seeking a Senior Project Manager who is responsible for high level management, delegation, and execution of e-discovery project tasks. The role involves managing multiple complex projects and collaborating with legal teams to ensure successful project completion.

Responsibilities:

• Serve as a point of escalation for junior members of the team
• Provide training and supervision for junior team members
• Motivate to create an environment where employees thrive
• Manage and plan project resources
• Identify and facilitate growth opportunities for colleagues
• Identify areas of operational risk and implement strategies to mitigate such risk for your clients
• Participates in strategic client meetings (quarterly meetings; in person meetings, etc.) & oversee client level reporting
• Initiate and participate in business development opportunities with GRO
• Initiate and provide guidance to junior PMs regarding building of client relationships
• Provide end-to-end oversight of discovery matters and serving as primary client point of contact
• Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
• Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort, duration and associated resource requirements
• Develop and manage relationships with internal teams
• Define, articulate, implement and monitor quality standards on all project deliverables
• Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables
• Serve as an expert on Consilio's review platforms and proprietary offerings
• Forecast, track and manage project budgets
• Successfully oversee and consult on multiple, concurrent complex projects
• Generate and distribute reporting metrics and other identified KPI's as needed for each project
• Develop strong client relationships through collaborative, consultative service

Requirements:

• BA/BS degree or minimum 5 years in the litigation support / legal industry
• Demonstrable experience of ‘Leadership Responsibilities'
• 5 years experience using the Relativity platform or equivalent eDiscovery tools
• Willingness to travel
• Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints
• Demonstrated ability to manage client expectations and maintain client satisfaction
• Demonstrated experience coordinating project work and resources with global resources
• A proactive approach to problem-solving and the ability to anticipate client needs
• The ability to confront unexpected problems quickly and effectively
• Available for a flexible schedule driven by client requirements that will periodically exceed a standard 40 hour work week depending on project needs
• Strong teamwork, communication (written and oral), client management, and interpersonal skills
• Demonstrated ability to manage project teams, including teams of supporting project managers