NOC Operator

We are seeking a NOC Operator to join our team in Atlanta. This critical position bridges IT operations and physical data center monitoring to ensure 24/7 system uptime and security.

Position Logistics

• Location: Downtown Atlanta, GA (30303)
• Work Arrangement: 100% Onsite (No remote/hybrid flexibility)
• Interview Process: Webcam or In-Person
• Target Audience: LOCAL CANDIDATES ONLY

Unique 40-Hour Shift Schedule

This position features an unconventional, highly flexible weekly schedule:

• Weekend Core: 24 hours over the weekend (7:00 PM 7:00 AM, Saturday and Sunday).
• Weekday Flex: 16 hours completed anytime during the week (pick your own 1st, 2nd, or 3rd shift).

Key Technical Skills Required

To be qualified for this position, you must have at least 2 years of experience in the following areas:

• Production Control & Scheduling: Hands-on experience with Control-M and TPE/BPE Manager.
• Systems & Networking: Monitoring distributed servers (AIX, Linux, Windows) and network protocols (LAN/WAN, TCP/IP).
• Data Center Facilities: Direct experience monitoring critical infrastructure, including HVAC, UPS systems, backup generators, raised floors, and fire suppression systems.
• ITIL Framework: Practical knowledge of Incident, Problem, Change, and Asset Management policies/software.

Minimum Qualifications

• A 2-year technical/vocational degree or certificate in an IT field OR equivalent foundational IT work experience.