Business Intelligence Analyst (contract)

Microsoft is seeking a highly analytical and detail-oriented Business Intelligence Analyst to join their dynamic team. This role serves as a critical bridge between business stakeholders and technical teams, focusing on aligning technology solutions with business strategies in complex operational environments.

Responsibilities:

• Extract and analyze data to support business decision-making across multiple functional areas
• Build, develop, and maintain Power BI dashboards and reports to deliver actionable insights
• Update and optimize existing Power BI solutions to reflect evolving business needs
• Provide daily operational support to Order Fulfillment Managers
• Work with key stakeholders across business functions to align technology solutions with business strategies
• Gather and document requirements from business units and translate them for programmers and developers
• Prepare cost-benefit and return-on-investment analyses to support system implementation decisions
• Apply informed knowledge of business functions to resolve problems and identify improvement opportunities
• Support one or more highly complex business processes simultaneously
• Serve as a liaison between the business community and the IT organization to deliver technical solutions that meet user needs
• Participate as an active project team member across multiple concurrent projects

Requirements:

• 5 to 7 years of overall professional experience required
• Minimum 3 years of hands-on data analysis experience required
• Minimum 3 years of supply chain experience required
• Bachelor's degree in Computer Science, Computer Engineering, or a related technical field required
• Strong data analysis and reporting skills with the ability to work with complex datasets
• Proficiency in building and maintaining Power BI dashboards and visualizations
• Experience supporting supply chain operations including supply chain data, reporting, master data, or process analysis
• Ability to work effectively in ambiguous environments and adapt quickly in fast-moving settings
• Basic knowledge of programming languages sufficient to read and understand code and basic functions
• Strong project management skills with the ability to handle multiple projects simultaneously and meet aggressive deadlines
• Ability to create business solutions that increase competitive advantage and operating efficiency
• Excellent interpersonal and verbal communication skills with the ability to engage stakeholders at varying levels of technical knowledge
• Ability to analyze complex situations, conduct multi-source research, and arrive at innovative solutions
• Sound judgment in selecting appropriate methods and techniques for problem resolution
• Hybrid background combining data analytics with supply chain operations strongly preferred
• Demonstrated experience supporting Order Fulfillment or similar operational functions preferred
• Master of Business Administration or other related advanced degree preferred