Lumen Technologies is a trusted network for the AI-powered world, connecting people, data, and applications. The Senior Lead Project Manager is responsible for leading high-impact projects that drive modernization and operational efficiency, particularly in AI initiatives and supply chain management.
Responsibilities:
- Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers
- Accountable for timely project completion and delivery
- Analyzes work plans and schedules
- Responsible for resource requirements/allocation
- Develops project progress and status reports
- Coordinate and facilitate project meetings. Develop and distribute timely meeting minutes, to include track/manage action items and verify they are incorporated into the program schedule and that deliverables are met on time
- Lead efforts to Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management
- Set program objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track schedule changes
- Acts as project team leader, accountable for successful overall project completion
- Through partnership with other staff organizations, define Key Performance Indicators (KPI), training, process standards, policies, and procedures. Associated with complex projects
- Provide executive level status updates
- Ensure adherence to project related policies and processes
- Lifecycle management of critical or multiple site deployments
- Reiterate scope, roles/responsibilities and schedule on a regular basis and provide team members a single point of contact for all project issues
- Employs judgment to make business decisions about things that will impact the project, customer or company. Has the authority to stop activities from proceeding when continuing to move forward would have a negative impact
- Responsible for identifying and ensuring participation of all required internal and vendor resources to ensure the on-time delivery of sold services within budgetary guidelines
- Negotiates due dates based on resource/network availability to maintain Lumen’s profitability and to meet requirements
- Acts as single point of contact during the life of the project
- Coordinate project intake, assessments, and approvals throughout the project, inclusive of enterprise governance tools processes and policies (e.g., AI governance, IT systems, ect)
- Partner with AI Governance, Security, Privacy, Legal, Procurement, and Technology teams to ensure compliance with ethical, regulatory, and risk management standards
- Understands project goals and objectives as it relates to customer’s business strategies and long term needs. Deliverables include project assessment, team formation, schedule preparation, status/jeopardy reports, risk analysis, project status reports, and post implementation analysis
- Acts as mentor and team leader to peers
- Has the authority to drive work and escalate to the senior levels of the company to ensure projects are completed within specified due dates
- Uses creative approach in negotiating & problem solving
- Works with leadership to provide input on strategic and complex projects
- Manages programs across multiple complex pillars
- Participates in business case developement, ensures alignment to budget and north star tech stack across Lumen
Requirements:
- 5+ years of related project or program management experience, delivering cross‑functional initiatives
- Proven expertise in managing cross-functional budgets and fostering confidentiality throughout the organization, while precisely forecasting the effects of any changes
- Demonstrated capability to lead complex projects involving multiple stakeholders and interdependent tasks
- Strong communication, facilitation, and executive‑level presentation skills
- Experience working with process, systems, or technology‑enabled transformation efforts
- Comfort navigating ambiguity and driving structure in evolving environments
- Experience leading multiple complex projects in the technology industry
- 5+ years of experience in Strategic Sourcing, Supply Chain and P2P functions and systems
- Experience leading or supporting AI, automation, analytics, or advanced technology initiatives
- Familiarity with AI governance concepts such as risk assessments, privacy impacts, security reviews and AI principles
- Experience working in large, matrixed organizations
- PMP, Agile, or similar project management certification and/or experience