Senior Product Manager

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. They are seeking a Senior Product Manager to own critical platform capabilities, focusing on Identity & Access Management and Compliance, while collaborating with various teams to build foundational platform capabilities and deliver meaningful business impact.

Responsibilities:

• Own the long-term vision and strategy for Identity, Access Management, and Compliance across the CaptivateIQ platform
• Translate company, customer, and regulatory needs into a clear, prioritized product roadmap
• Anticipate future scale, enterprise, and ecosystem requirements, and incorporate them into long-term platform investments
• Serve as the voice of the customer by deeply understanding customer needs and ensuring those insights are broadly understood across the organization
• Translate customer needs into clear investment areas and high-impact deliverables with measurable business outcomes
• Proactively identify platform gaps that could introduce risk or limit enterprise adoption
• Advocate for platform consistency, reuse, and developer experience; empower CIQ to more efficiently build multiple products and lines of businesses
• Improve internal product surfaces, APIs, and tooling that other teams build upon
• Set standards and best practices for platform product management across the org
• Lead discovery, definition, and delivery of platform capabilities in partnership with Engineering and Design
• Write clear product requirements that balance security, usability, and extensibility
• Make principled tradeoffs between short-term needs and long-term platform health
• Ensure high-quality delivery through strong backlog management, sequencing, and scope ownership
• Act as a trusted partner to Engineering, influencing technical direction while respecting architectural ownership
• Collaborate with Customer Success, Sales, and Support to understand customer needs and unblock enterprise deals
• Influence without authority by driving clarity, alignment, and decision-making across teams

Requirements:

• 8+ years of product management experience, with significant time spent on platform, infrastructure, or technical products
• Strong technical fluency; comfortable partnering with senior engineers on system design and tradeoffs
• Proven ability to lead complex, cross-functional initiatives without direct authority
• Excellent written and verbal communication skills, especially for ambiguous or high-risk problem spaces
• Track record of delivering durable, scalable platform capabilities in a SaaS environment
• Direct experience owning Identity, Access Management, Security, or Compliance-related product areas