Jerry.ai is America’s first and only super app to radically simplify car ownership. The Senior Product Manager will lead the development of AI platforms and customer experiences, collaborating with engineers and partners to enhance automation and customer satisfaction.
Responsibilities:
- Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout
- Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy
- Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards
- Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation
- Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation
Requirements:
- 4+ years of experience in management consulting or technical product management at a fast-paced startup
- Proven interest in modern LLM systems
- Ability to navigate technical tradeoffs and lead by example when implementing AI platform standards
- A track record of taking complex, strategic ideas and turning them into scalable, production-grade products