Lead Product Manager Clinical Support

Humana is a leading healthcare services business focused on creating integrated and differentiated experiences that put patients at the center of everything they do. The Lead Product Manager for Clinical Support is responsible for defining and driving the vision of tools that provide healthcare providers with essential information, ensuring that clinical decision support interventions are evidence-based and improve patient outcomes.

Responsibilities:

• Translating high-level clinical goals into actionable user stories and prioritizing features that offer the highest impact on patient care
• Navigating the needs of clinical forums, IT Security, and frontline clinicians to ensure tools are both medically sound and technically viable
• Monitoring the performance of alerts and prompts to ensure they meet regulatory standards and do not cause “alert fatigue” for medical staff
• Managing the rollout of new CDS logic across different markets or clinical specialties to ensure consistent standards of care
• Work with Product Management to establish product/feature roadmap and goals to achieve the highest customer value while aligning the product/feature roadmap with other products in the Portfolio Roadmap, managing any dependencies
• Collaborate with internal and external contacts to analyze needs and align product roadmap to strategic goals
• Work with all stakeholders to ensure feature vision and breakdown
• Decide where discovered work (defects or features) get addressed and prioritized
• Create release plans and manage releases, including recommendation of product release timing
• Establish sprint goals in coordination with the team
• Prepares user stories
• Attends Agile events and ceremonies
• Attends Sprint Reviews, gathering stakeholder feedback to change features and priorities
• Mitigate roadblocks to achieving sprint/release goals
• Be available to the team on short notice to clarify any questions
• Attend Daily/Weekly Standups

Requirements:

• Bachelor's degree in business or healthcare
• 5+ years of Product Manager Experience, 3 in a Senior Product Manager role
• 2+ years of experience with AI tools in support of Clinical use cases
• 2+ years of experience with Clinical Decision-Making tools or processes
• 2+ years of experience with Athena
• Master's degree in business or healthcare