Director, Product Management

Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance. The Director of Product will lead the team behind the Enterprise Systems business unit, focusing on the member portal and policy administration platform, and will work closely with various departments to drive product strategy and execution.

Responsibilities:

• Set the vision. Define a clear medium- and long-term strategy for the member portal and policy administration platform, grounded in customer insight and business goals
• Own the roadmap. Build a data-informed roadmap that balances new product bets, platform investments, and continuous optimization — and deliver against it
• Lead cross-functionally. Partner with engineering, design, analytics, marketing, sales, and operations to ship end-to-end experiences that move the business
• Drive execution. Stay close to the work. Lead product development from ideation through launch and impact measurement, removing friction wherever it appears
• Build a strong experimentation culture. Establish a rigorous testing cadence that combines incremental optimization with bigger bets, and instill best practices for measurement
• Scale the platform. Work with sales, operations, and policy admin teams to set clear goals for performance, reliability, and user experience — solving with both technology and process
• Build the team. Hire, coach, and develop a high-performing team of product managers

Requirements:

• 8+ years in product management, including time at a top internet or consumer technology company where you've shipped and scaled products with significant user impact
• 2+ years managing product managers in a high-growth environment, with a track record of hiring and developing strong talent
• Experience owning a consumer or business product with measurable growth outcomes — usage, retention, revenue, or all three
• Strong analytical instincts. You're fluent in data, set sharp success metrics, and make decisions based on evidence
• Excellent product judgment and taste. You have a point of view on where the product is going and what 'great' looks like
• Technical and design fluency strong enough to be a real partner to engineers and designers — not just a stakeholder
• An owner's mindset. You move fast, run toward hard problems, and hold a high bar for impact
• Strong cross-functional leadership. You build trust quickly, drive alignment, and make decisions when consensus isn't possible
• Experience with client portals, policy administration systems, or other complex enterprise platforms
• Background in insurance, fintech, or other regulated industries where compliance and trust matter