Payroll Business Analyst

Safelite is known as an auto glass company, focusing on providing fulfilling career opportunities. The Payroll Business Analyst role is a key strategic partner within the Payroll organization, responsible for supporting payroll operations, compliance, analytics, and continuous improvement through collaboration with various stakeholders to enhance payroll accuracy and efficiency.

Responsibilities:

• Analyze payroll processes, systems, audit findings, ticket trends, and operational data to identify risks, inefficiencies, and improvement opportunities; translate insights into actionable recommendations supporting payroll operations, compliance, and decision‑making
• Partner with Payroll leadership and cross‑functional stakeholders to gather, document, and validate business and functional requirements; conduct interviews and working sessions to define current‑ and future‑state processes, workflows, controls, and system solutions
• Create and maintain business requirements, SOPs, process maps, workflows, control documentation, KPIs, dashboards, and reporting to support consistent, scalable, and audit‑ready payroll operations, including identifying opportunities for automation, standardization, and control enhancements
• Support payroll initiatives and system changes by partnering with project, system, and QA teams; assist with UAT, deployment, adoption, training, job aids, and communications; and support internal and external audits through documentation, testing, issue tracking, and remediation
• Provide backup support for designated payroll functions, including select payroll processing activities and backup support for Payroll Tax Analyst responsibilities as needed
• Performs other duties as assigned
• Complies with all policies and standards

Requirements:

• High School Diploma
• 4-6 years Relevant experience in payroll, business analysis, operational analytics, or a related role
• Ability to align payroll analysis, improvements, and recommendations with broader organizational goals and compliance requirements
• Proven ability to partner effectively with HR, Finance, IT, Tax, and other stakeholders to gather requirements and implement payroll solutions
• Ability to serve as a payroll subject matter resource on enterprise wide initiatives with multiple stakeholders and competing priorities
• Strong written and verbal communication skills, with the ability to clearly convey complex payroll concepts to stakeholders and leadership
• Demonstrated commitment to maintaining the confidentiality and security of sensitive payroll and employee data
• Ability to analyze complex payroll, system, and operational issues and develop practical, compliant solutions
• Bachelor's Degree Business Administration or other related field
• 4-6 years Experience supporting large data sets, compliance, audits, or process improvement initiatives
• 4-6 years Experience working with high volume and multi state payroll environments
• 4-6 years Demonstrated experience identifying inefficiencies, risks, and control gaps and implementing streamlined workflows, standardization, or automation