Salesforce Architect - Jacksonville, FL
Jacksonville, Arkansas, United States of America
Contract
1 week ago
Key skills
AIAnalyticsBusiness IntelligenceSalesforceJiraConfluenceAgileScrumLeadershipStakeholder ManagementChange ManagementProduct ManagementCommunicationTime ManagementPresentation SkillsSales
About this role
Job Role: Salesforce Architect
Location: Jacksonville, FL
12+ Months of contract
No C2C Only W2
Job Description:
- EverBank is seeking an experienced Salesforce Product Manager to lead the strategy, roadmap, governance, and continuous enhancement of the Salesforce platform within a regulated banking environment
- The ideal candidate will possess deep expertise in Salesforce Sales Cloud, Financial Services Cloud, banking operations, Agile product management, and enterprise integrations.
- This role will serve as the primary liaison between business stakeholders and technical teams, ensuring Salesforce capabilities effectively support commercial banking, retail banking, compliance, and operational objectives.
Key Responsibilities:
- Define, own, and execute the Salesforce platform product roadmap aligned with business goals, stakeholder priorities, and regulatory requirements.
- Serve as the primary Salesforce Subject Matter Expert (SME) for banking business units including commercial banking, retail banking, and compliance teams.
- Translate complex business requirements into actionable user stories, product features, and platform enhancements.
- Lead backlog grooming, prioritization, sprint planning, and release management using Agile/Scrum methodologies.
- Collaborate closely with Salesforce Administrators, Developers, Business Analysts, and Integration Teams.
- Govern platform enhancements, change management processes, and release controls across multi-system environments.
- Ensure data integrity, reporting accuracy, and consistency across Salesforce and integrated enterprise systems.
- Drive adoption and evaluation of emerging Salesforce technologies including Agentforce, Einstein AI, and Financial Services Cloud capabilities.
- Manage opportunity lifecycle workflows, revenue reporting, forecasting, and pipeline data quality initiatives.
- Support executive leadership through accurate reporting and actionable business insights.
- Oversee integrations between Salesforce and core banking systems, document management platforms, and third-party applications.
- Conduct stakeholder meetings to gather requirements, present product roadmaps, communicate priorities, and drive consensus.
- Lead platform adoption initiatives, user training programs, and change management efforts.
Required Skills:
- 10+ years of Product Management or Product Ownership experience
- 3+ years managing Salesforce platforms within Banking or Financial Services organizations
- Strong expertise in Salesforce Sales Cloud
- Strong expertise in Salesforce Financial Services Cloud (FSC)
- Experience with Salesforce platform governance, workflows, configuration, and process automation
- Strong understanding of banking operations including:
- Commercial Lending
- Loan Origination
- Client Onboarding
- Payments Processing
- Agile/Scrum product management experience
- Hands-on experience with:
- JIRA
- Confluence
- Salesforce integration experience using:
- REST APIs
- .Middleware Platforms
- Data Pipelines
- Experience managing complex enterprise-level initiatives involving multiple stakeholders
- Strong executive communication and presentation skills
- Experience with reporting, analytics, pipeline management, and business intelligence solutions
Preferred Qualifications:
- Salesforce Certified Administrator
- Salesforce Certified Product Owner
- Salesforce Financial Services Cloud Accredited Professional Certification
- Experience with nCino Bank Operating System
- Experience supporting commercial loan origination and lifecycle management
- Knowledge of Einstein GPT
- Experience implementing Agentforce Automation
- Familiarity with predictive analytics and AI-driven banking solutions
- Experience in:
- Treasury Management
- Payments Processing
- Wealth Management
- Experience driving enterprise platform adoption and user enablement programs
Soft Skills:
- Excellent communication and stakeholder management skills
- Strong leadership and decision-making abilitie
- Strategic thinking and product vision development
- Ability to work effectively with executive leadership
- Strong problem-solving and analytical skills
- Ability to prioritize competing business demands
- Excellent organizational and time management skills
- Collaborative team player with cross-functional leadership capabilities
- Strong presentation and facilitation skills
Additional Notes:
- Hybrid work model based in Jacksonville, FL.
- Candidate must be local to Jacksonville, FL or willing to relocate.
- Position is NOT eligible for visa sponsorship.
- Banking or Financial Services domain experience is highly preferred.
- Experience with AI-driven Salesforce capabilities is a significant advantage.
- Strong preference for candidates with Salesforce certifications
Mandatory Skills:
- Salesforce Sales Cloud
- Salesforce Financial Services Cloud (FSC)
- Salesforce Product Management
- Banking / Financial Services Domain
- Agile / Scrum
- JIRA
- Confluence
- REST APIs
- Salesforce Flow
- Agentforce
- Einstein AI / Einstein GPT
- Salesforce Integrations
- nCino (Highly Preferred)
- Enterprise Stakeholder Management
- Roadmap & Backlog Management
Besst Regards:
Kesav N
Phone: +1-
Email: kesav