Engineering Manager, Identity & Privacy Experience (Users, Identity & Community)

Airbnb is a global company that connects hosts and guests for unique stays and experiences. The Engineering Manager for Identity & Privacy Experience will lead a team to build user-facing experiences that ensure trust and compliance in identity verification and privacy settings.

Responsibilities:

• Own the identity verification experience end-to-end — guest and host IDV flows, government document handling (Vault), and authentic representation features that verify real people behind every account
• Drive privacy controls that give users real agency — global and trip-level visibility settings, profile access controls, and consent management that balance user autonomy with platform safety
• Deliver high-stakes compliance experiences — Terms of Service rollouts, consent capture across platforms (iOS, Android, Web), and litigation-ready audit trails that satisfy Legal and regulatory requirements
• Partner deeply with Trust platform teams — translate platform capabilities (consent systems, verification infrastructure, risk signals) into polished product experiences, and advocate for product needs upstream
• Navigate ambiguity at the intersection of product, legal, and engineering — many decisions in this space involve tradeoffs between user experience, regulatory requirements, and technical feasibility. You'll need to frame these tradeoffs clearly and drive alignment
• Grow a high-performing, cross-platform team spanning backend, iOS, Android, and web engineers, with a culture of ownership and quality

Requirements:

• 8+ years of industry experience with 3+ years in engineering management (or equivalent leadership), including leading product engineering teams shipping user-facing features across multiple platforms
• Experience building and shipping trust, identity, privacy, or compliance-related product experiences — or adjacent domains where regulatory and legal requirements significantly shape the product
• Strong product intuition and ability to partner with PMs, designers, and legal/policy stakeholders to translate complex requirements into clear, simple user experiences
• Track record of managing cross-platform teams (backend + mobile + web) and coordinating delivery across multiple workstreams
• Excellent communication skills — ability to explain technical constraints to non-technical stakeholders (Legal, Policy) and translate regulatory requirements into engineering work
• Experience with sensitive data handling, privacy-by-design principles, or identity verification systems is a strong plus
• Experience with identity verification (IDV) products, KYC/KYB flows, or government document handling at scale
• Familiarity with privacy regulations (GDPR, CCPA, DSA) and how they translate into product requirements and consent flows
• Experience partnering with Trust, Risk, Legal, or Compliance organizations where the product is shaped by regulatory constraints
• Track record of delivering high-stakes, low-error-tolerance experiences (e.g., compliance flows, financial products, healthcare) where getting it wrong has real consequences
• Experience leading teams through large-scale migrations or platform transitions while maintaining product velocity