Epic Clinical Project Manager

STI is seeking an expert Epic Clinical Project Manager to oversee the planning and implementation of an EHR project for the North Carolina Department of Health and Human Services. The role involves collaborating with various stakeholders to manage project scope, schedule, and quality while ensuring that the business community is engaged and that project deliverables meet organizational needs.

Responsibilities:

• Maintaining the scope, schedule, and quality of the project for the Clinical EHR build team. Modules in scope are:• IP ClinDoc, with Secure Chat & Rover• IP Clinical Case Management• Orders• Behavioral Health• Long-Term Care• Willow IP and Amb, plus Inventory• Ambulatory and EpicCare Link• Wisdom• MyChart• Healthy Planet• Bugsy
• Setting clear expectations for team members, including defining what they should do at each phase of the project
• Working closely with the EHR Program Director and other project managers/team managers to coordinate activities
• Ensuring that the business community is engaged in the project
• Advising and coaching team members by providing guidance on project issues, key success factors of the project, and lessons learned
• Sharing with team members the positive effects of innovation and system capabilities
• Reinforcing the importance of the project together with the EHR program executives and the Program Director, and providing consistent communication to the project team
• Organizing resources within the organization
• Motivating and showing appreciation for the team
• Appropriately matching team member skills to team responsibilities
• Managing the project from an organizational perspective while attending to detailed tasks
• Assisting as a support contact for revenue cycle
• Identifying and troubleshooting issues
• Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
• Serving as a liaison between organizational needs and Epic implementation staff
• Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
• Working with Epic representatives, the business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline
• Developing an understanding of operational needs to set the direction for the organization's workflows
• Participating in training and working with end users
• Reporting and reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
• Developing and maintaining all required State CIO and DHHS PMO project documentation in coordination with other EHR PMO PM resources

Requirements:

• CANDIDATE MUST BE CERTIFIED IN AT LEAST ONE CLINICAL APPLICATION
• Expertise in managing the planning and implementation of EHR projects
• Experience working with senior-level business executives, IT management and personnel
• Ability to define and execute requirements and manage stakeholder expectations
• Experience managing day-to-day activities for project portions
• Proficiency in using MS Project Server for project reporting
• Experience in maintaining project scope, schedule, and quality
• Ability to set clear expectations for team members
• Experience coordinating activities with other project managers/team managers
• Ability to engage the business community in the project
• Experience advising and coaching team members on project issues
• Ability to communicate the positive effects of innovation and system capabilities
• Experience organizing resources within the organization
• Ability to motivate and show appreciation for the team
• Experience matching team member skills to responsibilities
• Ability to manage projects from an organizational perspective
• Experience identifying and troubleshooting issues
• Ability to guide workflow design, building and testing systems
• Experience serving as a liaison between organizational needs and Epic implementation staff
• Ability to maintain regular communication with Epic representatives
• Experience working with business community and end users to meet project deliverables
• Ability to develop an understanding of operational needs for workflow direction
• Experience participating in training and working with end users
• Ability to report and review project status and issues with leadership
• Experience holding weekly communications with team members
• Ability to develop and maintain required project documentation