Platform Engineer & Production Support

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!

This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below.

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Job Title: Platform Engineer & Production Support
Contract Length: 12+ Months
Location: CHARLOTTE NC 28202/ Irving, TX/ Minneapolis, MN
Hybrid Work- 3 days on site/ 2 days remote

Ref# 246455

This role focuses heavily on application production engineering, reliability, observability, and operational excellence within cloud-native environments.

The ideal candidate will be a hands-on engineer with strong Site Reliability Engineering (SRE), DevOps, and production support expertise who can operate effectively in fast-paced, production-critical environments.

Key Responsibilities

• Lead production support efforts across a portfolio of 20+ applications, ensuring stability, performance, and rapid issue resolution
• Design and build advanced observability, monitoring, and alerting dashboards using Grafana, Splunk, AppDynamics, Prometheus, and related tools
• Proactively identify risks through gap analysis, anomaly detection, predictive alerting, and intelligent monitoring
• Troubleshoot complex production issues across distributed microservices environments and reduce MTTR
• Drive adoption of modern SRE practices including automation, AIOps, and intelligent monitoring solutions
• Support cloud-native applications running on OpenShift and Kubernetes platforms
• Collaborate with development teams during release cycles to ensure production readiness and operational support
• Participate in a 24x7 on-call rotation and respond with urgency during production incidents
• Mentor engineers and promote best practices across SRE, DevOps, and platform engineering disciplines
• Operate effectively across multiple responsibilities in high-pressure production environments

Required Qualifications

• 10+ years of platform engineering and production support experience
• 5+ years of experience with:


• RedHat Linux
• OpenShift
• Kubernetes
• Java
• Microservices
• Spring Boot
• Python


• 5+ years of observability dashboard creation experience using:


• Grafana
• Splunk
• SPLOC
• AppDynamics


• 5+ years of observability alerting and incident management experience using:


• AIOps
• ServiceNow
• BigPanda


• 4+ years of experience with:


• React.js
• Apache Kafka
• Relational databases


• 4+ years of experience with:


• Distributed systems
• Microservices architecture
• Cloud-native platforms

Preferred Qualifications

• Experience within financial services environments
• Prior software development experience, particularly within Java-based ecosystems