Chamber is a company focused on transforming cardiology through technology and data. They are seeking an IT Systems & Security Engineer to manage IT administration and security operations, ensuring the security and functionality of their infrastructure as they scale in the healthcare space.
Responsibilities:
- Provision, configure, and maintain Apple (macOS/iOS) and Windows 11 endpoints using MDM solutions (Intune, NinjaOne, Apple Business or equivalent)
- Manage the full device lifecycle: imaging, enrollment, patching, retirement, and asset tracking
- Administer Okta IdP & Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, Azure AD) including user provisioning, licensing, and policy enforcement
- Maintain identity and access controls — enforce MFA, Conditional Access policies, and least-privilege principles across all platforms
- Own the Keeper Password Manager environment: administer vaults, shared folders, role-based permissions, and enforce enterprise password policies
- Serve as Tier 2/3 helpdesk escalation for macOS and Windows issues; build self-service documentation to reduce repeat tickets
- Contribute to SOC 2, HIPAA, and internal audit readiness by maintaining accurate records of access, configurations, and security controls
- Develop and maintain IT policies, acceptable use agreements, and onboarding/offboarding checklists
- Conduct periodic access reviews and user entitlement audits across M365, AWS, Keeper, and SaaS applications
- Support security awareness training initiatives and phishing simulation programs
- Monitor and triage security alerts in Datadog (logs, APM, infrastructure metrics) and Sophos Central (endpoint protection, firewall, XDR)
- Investigate and respond to endpoint threats, phishing attempts, and anomalous behavior; document incidents and escalate appropriately
- Tune Sophos policies (web filtering, application control, device encryption, threat intelligence rules) to balance security with productivity
- Build and maintain Datadog dashboards and monitors for infrastructure health, authentication events, and security KPIs
- Participate in on-call rotation for critical security incidents; conduct post-incident reviews and implement remediations
- Support vulnerability management: track CVEs, coordinate patching windows, and validate remediation closure
- Deploy and configure Mobile Device Management across all endpoints
- Evaluate, select, and implement a Data Loss Prevention solution
- Stand up a scalable IT support desk — ticketing system, documentation, and initial playbooks
Requirements:
- 3–6 years of combined experience in IT administration and/or security operations in a corporate or startup environment
- Hands-on experience managing macOS and Windows endpoints at scale; familiarity with Apple Business Manager and Intune or similar MDM
- Strong understanding of SSO and oAuth and general IAAA access control
- Proficiency with Microsoft 365 administration: Exchange Online, Teams, SharePoint, Azure AD, Conditional Access, and Defender for Business
- Working knowledge of Sophos Central — endpoint protection, XDR, firewall management, and policy configuration
- Experience with Datadog for infrastructure monitoring, log management, and alerting; ability to write log queries (QLDB / Datadog query language)
- AWS fundamentals: IAM, EC2, S3, VPC, CloudTrail, and security group management; AWS Solutions Architect Associate (SAA-C03) or equivalent experience preferred
- Experience administering an enterprise password manager (Keeper, 1Password, or similar)
- Understanding security frameworks and best practices: Zero Trust, NIST CSF, CIS Controls, and/or HIPAA technical safeguards
- Certifications: CompTIA Security+, AWS SAA-C03, Microsoft MS-102 or SC-300
- Experience in a healthcare or health-tech startup environment with exposure to HIPAA compliance
- Scripting skills in Python, PowerShell, or Bash for automation of routine IT/security tasks
- Familiarity with SIEM concepts, threat hunting, or cloud-native security tooling (AWS Security Hub, Guard Duty, Macie)
- Experience with endpoint detection and response (EDR) platforms beyond Sophos
- Prior exposure to SOC 2 Type II audits and evidence collection workflows