Account Executive (Healthcare OR Retail)

Flip is a company that provides AI-driven communication solutions for the healthcare and retail sectors. They are seeking an Account Executive to drive revenue growth and customer engagement across these industries, focusing on building relationships and enhancing customer experience.

Responsibilities:

• Drive net-new revenue across MM and Enterprise accounts ($50K–$250K+ deals and beyond)
• Build trust with senior stakeholders and earn the right to own mission-critical customer interactions
• Partner closely with Product, Engineering, and Customer Success to shape the platform through real customer insight
• Move fast, challenge legacy processes, and help build a world-class GTM engine
• Target elite retail and ecommerce brands
• Protect and enhance brand voice and customer experience at scale
• Navigate orgs where CX is deeply tied to revenue, loyalty, and conversion
• Build relationships with CX, Digital, and Ecommerce leaders
• Position Flip as a competitive advantage in a crowded, high-expectation market
• Target leading healthcare systems and provider groups
• Replace legacy communication systems with AI-driven patient engagement
• Navigate complex buying groups with compliance, IT, and clinical stakeholders
• Build trust in HIPAA-compliant, mission-critical workflows
• Position Flip as infrastructure—not a tool—for modern patient communication