DTI has an immediate Salesforce Consultant role.

Location: Columbus, OH (Onsite)
Employment Type: W2 Only
This role will be responsible for overseeing Salesforce design, development, integration, testing, deployment, and operational readiness activities while coordinating closely with internal stakeholders and third-party implementation partners.

Required Qualifications

• Currently authorized to work in the United States as a .
• Minimum 7 years of experience in Salesforce solution delivery, including design, configuration, development, and integration activities.
• Proven experience leading Salesforce implementations in complex, multi-vendor enterprise environments.
• Strong expertise with:
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesforce Marketing Cloud
  • Salesforce Data Cloud / Data 360
  • Salesforce Lightning Platform
  • Apex Development
• Experience with MuleSoft, RESTful APIs, and middleware integration platforms.
• Familiarity with DevSecOps methodologies, CI/CD pipelines, automated testing, and code quality tools.
• Strong understanding of Salesforce security models, role-based access control, and compliance standards.
• Experience managing Salesforce testing activities including Unit Testing, SIT, UAT, Regression Testing, and Performance Testing.
• Experience using Jira, qTest, and Agile delivery frameworks.
• Excellent communication, leadership, and stakeholder management skills.

Preferred Qualifications

• Bachelor''s degree in Computer Science, Information Technology, Business Administration, or related field.
• Salesforce Certifications such as:
  • Salesforce Administrator
  • Platform Developer I/II
  • Sales Cloud Consultant
  • Salesforce Technical Architect
• Experience supporting utility or energy industry transformation programs.
• Experience integrating Salesforce with SAP, MuleSoft, contact center technologies, and enterprise API architectures.
• Experience with Salesforce Einstein and AI-enabled Salesforce capabilities.
• Experience with enterprise data migration and master data management initiatives.
• Knowledge of change management and user adoption best practices.

Key Responsibilities

• Lead Salesforce solution delivery for Customer Contact Management (CCM) initiatives.
• Oversee implementation and integration of:
  • Salesforce Energy & Utilities Cloud
  • Salesforce Marketing Cloud
  • Salesforce Data Cloud / Data 360
  • Related Salesforce platform solutions
• Manage design, configuration, customization, and integration activities across internal and external teams.
• Guide Unit Testing, SIT, UAT, Regression, and Performance Testing efforts.
• Coordinate with vendors and implementation partners to ensure successful delivery of Salesforce solutions.
• Support deployment, cutover, hypercare, and knowledge transfer activities.
• Ensure Salesforce security roles, access controls, and compliance requirements are properly designed and implemented.
• Drive Salesforce DevSecOps practices, including CI/CD automation, code quality reviews, and security validation.
• Facilitate collaboration across business and technical workstreams to ensure seamless integration with enterprise systems.
• Support training, adoption, and organizational change management initiatives.
• Establish monitoring and operational support standards for Salesforce environments.
• Participate in governance, status reporting, risk management, and issue resolution activities.