Office - Customer Service Representative US

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. They are seeking a Remote Customer Service Representative who will provide exceptional customer service and support to facilitate a unique customer experience.

Responsibilities:

• Provide exceptional customer service to internal and external customers of Copart
• Obtain the release of vehicles that are located at body shops and/or other locations including residences
• Offer solutions that aid and facilitate a unique customer service experience
• Understand client needs and offer solutions and support
• Answer and place calls in a professional manner
• Focus on call resolution and use company resources to gather information and offer solutions to meet customer needs
• Perform other office support functions as needed

Requirements:

• One year of office support experience in a customer service role preferred
• High School diploma
• Excellent customer service skills and attitude
• Excellent written and verbal skills
• Proficient with office equipment
• Attention to detail
• Problem-solving
• Computer proficiency - MS Suite
• Typing speed 45WPM
• Professional appearance
• Ability to multi-task in a fast-paced environment
• Occasional overtime as needed
• Bilingual skills a plus