Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Lead Product Manager will own the product strategy and execution for Provider Guide, focusing on operationalizing better-fit patient and provider matching through intelligent recommendations.
Responsibilities:
- Lead Provider Guide product strategy from concept through commercialization, defining how the solution is positioned, packaged, and brought to market
- Translate market needs, customer pain points, and business priorities into a clear product vision, differentiated value proposition, and multi-year roadmap for Provider Guide
- Define and prioritize capabilities that operationalize core matching inputs, including clinical quality and performance, patient preferences and compatibility, network alignment and cost efficiency, and convenience and availability
- Partner with data, engineering, and clinical stakeholders to translate fragmented inputs into scalable product capabilities, including normalization, predictive scoring, rules, and quality and compatibility methodologies
- Drive product delivery across patient-facing channels such as web, mobile apps, and member portals, while also embedding Provider Guide into clinical workflows to support seamless point-of-care decision-making
- Lead commercialization readiness activities including market research, positioning, pricing support, stakeholder messaging, sales enablement, and launch planning
- Partner cross-functionally with engineering, clinical, operations, analytics, and business teams to align product development, implementation, and go-to-market execution
- Use customer insights, product performance data, and outcome analytics to guide prioritization, validate product-market fit, and continuously improve recommendation quality and user experience
- Communicate complex product strategy, recommendation logic, launch plans, and performance outcomes clearly to executive, business, technical, and clinical audiences
Requirements:
- 5+ years of experience in product management or product ownership, with a proven track record of defining, launching, and scaling complex products
- Experience driving alignment across business, technology, clinical, and operational stakeholders in matrixed environments
- Demonstrated success leading cross-functional teams to deliver multi-component or platform-based solutions from strategy through go-to-market execution
- Proven solid strategic product management capabilities, including market research, positioning, roadmap development, prioritization, commercialization, and execution aligned to measurable business outcomes
- Proven solid data and analytics skills, including experience using large and complex data sets to inform intelligent recommendations, measure performance, and support product decision-making
- Proven technical fluency with the ability to partner effectively with engineering, architecture, and data teams on complex solution design, integration, and scalable product delivery
- Proven excellent written and verbal communication skills with the ability to articulate product strategy, commercialization plans, and complex trade-offs to diverse stakeholders
- Experience in healthcare, provider search and navigation, clinical decision support, or healthcare-related product development environments
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy