Lead Product Designer (LMTS), AI Products

Qualified, recently acquired by Salesforce, is at the forefront of AI-driven customer relationship management. They are seeking a Lead Product Designer to shape the user experience of their AI SDR, Piper, focusing on both its cognitive functions and interactive presence.

Responsibilities:

• You prototype in code or with AI tools, not just Figma
• You're faster with agents than most designers are without them
• You ship design decisions, not just document them

Requirements:

• 6+ years of product design, with at least 2 years on AI or conversational experiences
• You understand LLM behavior (latency, streaming, confidence, failure modes) and design for it honestly
• Fluent in AI tooling as a core part of how you work, not an experiment
• Strong visual and interaction craft. You have taste
• Comfortable without a detailed brief. You define the problem alongside the solution
• Works directly with eng and ML. No handoff culture here
• Voice, video, or real-time communication design background
• Familiarity with enterprise sales or CRM workflows
• Experience designing multi-step autonomous workflows