Healthcare Customer Service Rep | $17.50 per hour! | Starts 6/25/26

Carenet Health is dedicated to helping people take charge of their health through meaningful conversations. As a Healthcare Customer Service Rep, you will engage with health plan members, guiding them in scheduling care assessments and providing encouragement for their health journeys.

Responsibilities:

• Spend your day reaching out to health plan members, guiding them toward scheduling their care assessments, and giving them the encouragement they need to take that next step
• Love a fast pace and hitting goals that actually mean something
• Be a natural listener who can build trust and stay patient, even when a call gets tough
• Be comfortable using technology and multitasking while keeping the conversation human
• Take pride in turning 'maybe later' into 'let's do it today'

Requirements:

• High School Diploma or GED (required and verified during background check)
• Strong computer skills — data entry, screen navigation, and solid keyboarding speed
• Experience using Microsoft Outlook and Word
• Excellent customer service skills and a friendly, compassionate tone
• Ability to stick to schedules and daily tasks
• Great oral and written communication skills
• Genuine empathy and care for others
• Must have two monitors (minimum 22 inches each) with both HDMI and DisplayPort connections ready prior to your start date