Senior Product Designer

FMX is seeking a Senior Product Designer to help us design and rapidly validate solutions with customers using AI-accelerated design and high-fidelity concept builds. As a key member of our product development process, you'll shape the future of our software—creating intuitive, impactful user experiences that align with our mission to simplify facilities management for the public sector.

Responsibilities:

• Work with product managers and engineers to improve the adoption of FMX’s products and design new products to solve real customer problems
• Shape designs that fit the business appetite for a project while holding true to user needs
• Co-build AI-accelerated coded prototypes with developers to validate solutions with customers
• Use AI-powered design and prototyping tools to rapidly explore workflows, UI patterns, and content variations while maintaining strong design judgment
• Translate rough concepts into testable artifacts quickly (flows, prototypes, microcopy, edge cases, success metrics)
• Partner with concept builders during build-time to ensure UX quality across states, accessibility, content, empty/error cases, and interaction details
• Design natural language and automated experiences for FMX’s AI-powered tools
• Plan and run rapid usability testing on concept builds (formative usability testing / prototype testing / concept validation), synthesize findings, and drive iteration
• Contribute to and help shape our existing design patterns and systems
• Mentor other designers and provide constructive feedback on their work
• Participate in design critiques and present your work to customers, prospects, stakeholders, and FMX leadership
• Stay up-to-date with industry trends and best practices in UX and Product design
• Contribute to the development of product strategy and help drive the direction of specific product areas
• Actively seek opportunities for personal and professional growth
• Validate solutions early with customers using high-fidelity concept builds (interactive prototypes, coded prototypes, and hybrid approaches)
• Partner side-by-side with engineers (“concept builders”) during concept creation—ideation, interaction design, prompt-driven exploration, and iteration happen together
• Work in fast fast cycles: concept → test → learn → iterate

Requirements:

• 3-7 years of experience in product or UX design, preferably in SaaS or B2B environments
• Strong portfolio demonstrating your design process and problem-solving skills
• Solid understanding of user-centered design principles and methodologies
• Experience with user research and usability testing
• Experience using analytics/behavior data (e.g., feature adoption, funnel drop-off, in-app surveys) to inform and validate design decisions
• Excellent communication and presentation skills
• Ability to work in teams and independently
• Ability to lead projects with minimal supervision
• Strong sense of ownership and accountability for your work
• Demonstrated experience using AI-assisted design/prototyping workflows to accelerate iteration (show examples in portfolio)
• Strong collaboration skills with engineers, including working in the same iteration loop during prototyping/building (not just handoff)
• Experience planning and conducting formative usability tests on prototypes or concept builds, and turning findings into rapid, practical iteration
• Expertise in Figma is strongly preferred
• A match with our core pillars: Teamwork, Excellence and Integrity
• A lifelong learner who stays current with industry trends and actively seeks opportunities for growth and who is willing to share knowledge with their teammates
• A collaborative team player who can effectively communicate with both technical and non-technical stakeholders
• A proactive problem-solver who can identify areas for improvement and develop strategies to address them
• Someone who embodies our core values of Excellence, Teamwork, and Integrity in their work and interactions
• An individual who can contribute to our design culture and help drive improvements in team processes