Delta Dental Ins. is dedicated to safeguarding the health and financial stability of its employees and their loved ones. The Business Analyst will provide analytical support for business operations through research, data gathering, and reporting, while translating operational requirements into system deployments and business process changes.
Responsibilities:
- Researches and analyzes data to identify trends, operational gaps or potential issues; develops plans and proposals to address issues
- Interacts with business stakeholders and subject matter experts to understand business needs and provide guidance to address desired capabilities
- Performs day-to-day system updates for cyclical and run-the-business items
- Partners with Technology team for configuration needs
- Performs system checkouts and testing for system implementations and periodic builds and releases
- Participates in the development and management of project plans from project planning and design through testing, implementation, and maintenance
- Prepares written reports and verbal presentations summarizing project objectives, analysis, conclusions, and recommendations
- Communicates with staff and/or project team members to meet project objectives
- Develops scope statements for developing project plans to support best practices for change management in collaboration with business sponsor
- Develops case scenarios in the development of new or enhanced systems
Requirements:
- 2+ w/Bachelor's degree
- Strong analytical and problem-solving skills to evaluate business processes and recommend effective solutions
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly while maintaining excellent attention to detail
- Knowledge of process and data-driven structured analysis techniques
- Ability to interact with all levels of personnel and communicate clearly in a professional manner
- Proficiency with the Oracle HCM, Microsoft Office Suite, including Word, Excel, Outlook, etc