Program Manager, Strategic Marketing (KOL Management) - remote

Stryker is a company that offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine, impacting over 150 million patients annually. They are seeking a Program Manager, Strategic Marketing to evolve and execute the Customer Excellence strategy for the Upper Extremities division, focusing on surgeon consultant management and engagement strategies.

Responsibilities:

• Partner with Strategic Marketing (KOL), cross-functional leaders, UE executive leadership, and cross-divisional teams to align surgeon management strategies
• Collaborate across Stryker divisional leadership to develop and execute cohesive surgeon engagement strategies
• Support SAB, Hardware Advisory Board, and Digital Advisory Board meetings, including attendee coordination and agenda development aligned to UE strategic priorities
• Own the communication strategy for surgeon engagement, ensuring consistent messaging and podium alignment
• Lead KOL management for Upper Extremities, overseeing all surgeon consultant relationships and engagement activities
• Qualify, evaluate, and onboard surgeon consultants through in-person engagement, feedback sessions, and the Thought Leader proposal process, in partnership with key sponsors
• Advance customer engagement initiatives by developing KOL communication strategies across the shoulder arthroplasty market, informed by deep clinical and market expertise
• Ensure brand alignment, compliance, and regulatory adherence while proactively identifying and resolving complex, high-level project challenges

Requirements:

• Bachelor's degree
• Minimum 8 years of experience
• MBA
• Minimum 5 years medical device or marketing/sales experience