AWS Project Manager

TTEC Digital is seeking an AWS Project Manager to join our team. As the AWS Project Manager, you will be the communication focal point for our development/delivery teams with clients, managing projects and providing technical advice around best practices in AWS.

Responsibilities:

• Schedule stand-ups and other meetings with their team and their clients
• Manage the budget for all of their projects, constantly communicating with clients about the scope, timing, and remaining resources
• Keep team members busy. There’s always work to be done. Our PMs help devs find the right work for them
• Assist in documenting the design of the process for the contact center
• Provide key assistance for transitioning from delivery to managed services
• Helping clients understand how the delivery team will meet their business goals and the costs around using those technologies
• Identifying tradeoffs between various solution options

Requirements:

• Knowledge of the contact center industry is a MUST HAVE
• AWS ecosystem knowledge - AWS Certifications are even better
• Experience with AWS Connect is a huge plus
• Certified Scrum Master, SAFe certification
• Experience managing complex technology projects in/for large organizations
• Demonstrated ability to work with demanding clients in an ever-changing, fast-paced environment. We are customer-obsessed, and we deliver amazing results
• Thorough knowledge of agile methodologies such as Scrum