Lovesac is a fast-growing furniture company dedicated to providing innovative and adaptable furniture solutions. The Manager, Commercialization – Product will oversee the entire process of bringing new products to market, ensuring cross-functional alignment and timely execution of launches.
Responsibilities:
- Own and manage detailed cross functional commercialization timelines, milestones, dependencies, and deliverables from product design through omni-channel go-to-market execution
- Ensure all launch requirements are identified, sequenced, tracked, and completed across Product Design, Brand, Marketing, Operations, Supply Chain, Planning, Retail, E-commerce, and Services
- Drive executional rigor to deliver launches that are ready, repeatable, and scalable
- Serve as the connective tissue across teams—ensuring clarity of ownership, decision rights, and handoffs throughout the launch lifecycle
- Lead regular working team meetings to review status, confirm readiness, surface risks, and resolve gaps proactively
- Proactively communicate risks, issues, tradeoffs, and decisions that could impact timing, scope, or the customer experience
- Champion the end-to-end customer experience throughout the development and commercialization process
- Partner with cross functional teams to ensure products launch seamlessly in stores, online, and through customer support
- Support field, digital, and service readiness through coordinated execution and clear delivery of requirements
- Prepare materials for enterprise share outs, product readiness reviews, and launch checkpoints
- Ensure leadership has clear, concise visibility into launch status, risks, and readiness across teams
- Apply and help evolve commercialization tools, templates, checklists, and workflows
- Contribute to continuous improvements that increase speed, clarity, consistency, and scalability across launches
- Support consistent application of commercialization processes across initiatives and product platforms
- Perform any other reasonable duties for this role as requested by management
Requirements:
- 5–7 years of experience in Commercialization, Go To Market, Program/Project Management, Product Operations, or related roles
- Strong project and program management skills with high attention to detail
- Proven ability to influence, coordinate, and execute across cross functional teams
- Clear, structured communicator (written and verbal)
- Comfortable managing multiple workstreams and priorities simultaneously
- Highly organized, proactive, and execution oriented
- Able to operate in ambiguity while bringing structure to complex work
- Collaborative, with a strong bias toward follow through and problem-solving
- Curious and growth minded, continuously seeking ways to improve processes and ways of working
- Proficient in Microsoft Office and project management tools
- Leverages AI to simplify reporting, communication, and drive efficiency
- Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines
- Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits)
- Additional travel may be required for product reviews
- Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times
- Bachelor's Degree in related field, preferred
- Experience supporting omnichannel product launches; Retail and E-commerce preferred