Commence is a company focused on data-centric transformation in healthcare, aiming to improve health outcomes through efficient processes. The Senior Project Manager will lead the planning and execution of a case management system for the Centers for Medicare & Medicaid Services, ensuring compliance with standards and managing cross-functional teams to achieve project success.
Responsibilities:
- Lead end-to-end delivery of the QMARS case management system
- Define project scope, objectives, and success criteria
- Establish and manage integrated project plans and schedules
- Ensure alignment with CMS priorities and contract requirements
- Serve as the primary liaison to CMS stakeholders and leadership
- Establish governance structures
- Facilitate executive briefings and decision-making sessions
- Manage stakeholder expectations and resolve escalations
- Develop and maintain Project Management Plan, Integrated Master Schedule and resource/staffing plans
- Oversee Agile or hybrid delivery execution
- Ensure coordination across business, technical, data, and QA teams
- Identify, assess, and manage project risks and issues, maintain a comprehensive risk register, develop mitigation and contingency plans
- Escalate critical risks to CMS leadership as needed, oversee quality assurance processes and deliverable reviews
- Ensure audit readiness and compliance documentation
- Lead and manage cross-functional teams
- Ensure appropriate staffing levels and skill alignment
- Mentor team members and promote a high-performance culture
- Oversee Agile delivery processes, including sprint planning and execution, backlog prioritization and release planning
- Ensure continuous improvement and delivery efficiency
- Provide regular status reports to CMS, including progress against schedule, risks and issues and key performance metrics
- Ensure transparency and accuracy in all reporting
Requirements:
- Bachelor's degree in business, IT, or related field (Masters preferred)
- 10+ years of project/program management experience
- 5+ years managing large-scale federal IT programs (CMS preferred)
- Proven experience delivering complex system implementations
- Strong understanding of SDLC and Agile methodologies
- Experience working with Centers for Medicare & Medicaid Services programs
- Experience with case management systems or healthcare IT platforms
- PMP certification