Software Engineer, Site Reliability Engineering

Thumbtack is a platform that helps millions of people care for their homes, and they are seeking a Software Engineer for their Site Reliability Engineering team. This role focuses on designing and maintaining reliable, scalable systems to enhance the user experience while collaborating across various engineering teams.

Responsibilities:

• Design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack's services
• Set the architectural direction of infrastructure and platform services while supporting the engineering organization
• Design and implement tools and processes used for deployment, change, service, and infrastructure management
• Troubleshoot and debug critical systems throughout the SDLC
• Contribute to the evolution and performance of capabilities we provide to engineering as a platform organization
• Capacity planning and demand forecasting, anticipating performance bottlenecks
• Participate in rotating on-call duties

Requirements:

• Extensive fluency in AWS and Linux
• Ability to effectively read, write, and debug code in programming languages like but not limited to: Python, Go, PHP, Javascript
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like: DNS, TLS, HTTP/S, TCP/IP
• Ability to decompose complex problems while understanding the tradeoffs necessary to deliver impact
• Demonstrable knowledge of instrumenting, operating, and observing a distributed system of microservices in a production cloud environment
• Ability to communicate clearly and effectively to cross functional partners of various technical levels
• Passion for reducing toil and improving developer experience