Splash Financial is a company focused on helping people manage their debt and improve their financial futures. They are seeking a Contract Senior Product Designer to lead design workstreams for their personal loan and HELOC products, collaborating closely with Product and Engineering teams to deliver high-quality user experiences.
Responsibilities:
- Own design for assigned product workstreams: Take features from problem framing through high-fidelity Figma deliverables; define information architecture, user flows, and interaction patterns; work collaboratively with Product and Engineering across the full product development lifecycle
- Conduct and synthesize user research to inform your work: Run or facilitate usability sessions and customer interviews; synthesize behavioral data, NPS feedback, and qualitative signals to validate design decisions and identify friction points
- Build on and contribute to our design system: Work within established component libraries; identify gaps and contribute new patterns that are consistent, scalable, and accessible. Design for trust, clarity, and compliance in a regulated context
- Iterate rapidly based on stakeholder and data feedback: Move quickly from concept to prototype; run low-fidelity and high-fidelity reviews with Product, Engineering, and leadership
- Design AI-powered and AI-assisted product experiences; Contribute to experiences that incorporate AI features (e.g., personalized recommendations, intelligent form assistance, conversational flows); design clearly around AI outputs, uncertainty, and error states to maintain user trust
- Use AI tools to accelerate your own design workflow: Leverage AI-assisted design tools (e.g., Figma Make) to speed up exploration, generate initial concepts, and prototype faster
Requirements:
- 6–8+ years of product design experience, with a strong portfolio demonstrating UX and UI work across web and mobile
- Expert Figma skills, including component-driven design, prototyping, and working within or contributing to design systems
- Demonstrated experience with UX design process: discovery, problem framing, information architecture, user flows, wireframing, and high-fidelity production
- Ability to conduct and synthesize lightweight user research (usability testing, interviews, survey analysis) to inform and validate design decisions
- Experience designing AI-powered product features or working with ML/AI outputs in a product design context, including designing for edge cases, error states, and user trust
- Active use of AI-assisted design tools to accelerate workflow (Figma AI, generative design exploration, or similar); genuine curiosity about how AI will change design practice
- Experience in FinTech, consumer lending, or financial services
- Familiarity with accessibility standards (WCAG) and inclusive design practices
- Experience designing across both web and native mobile (iOS/Android)
- Prior contractor or freelance experience; proven ability to onboard quickly, self-manage, and deliver