Senior Manager, G&A Finance Business Partner

8x8 is a company that connects customers and teams globally, empowering CX leaders with performance and insights. The Senior Manager, G&A Finance Business Partner is responsible for partnering with operational leadership to identify and deliver initiatives that create measurable value through cost reduction and operational efficiency.

Responsibilities:

• Serve as the primary finance partner to G&A department heads, understanding their specific operations, challenges, and goals—and treating their targets as your own
• Act as a co-pilot and navigator, not a spreadsheet reporter: join strategy meetings, contribute to operational planning, and proactively surface opportunities without being asked
• Build deep subject matter expertise in each G&A function's key workflows, cost drivers, and efficiency levers (e.g., contract cycle time in Legal, time-to-hire in HR, application rationalization in IT, close cycle time in Finance Operations)
• Challenge the status quo and push back on assumptions in a way that feels collaborative—bringing options and recommendations rather than just identifying problems
• Identify value-creating initiatives across G&A departments by applying unit-economics thinking: cost per transaction, cycle time per process, cost per hire, license cost per user, and similar operational building blocks
• Build financial models from scratch to size opportunities—stating assumptions explicitly, keeping variables minimal, and inviting partners to stress-test the logic
• Prioritize competing initiatives using structured frameworks (impact vs. effort, risk-adjusted ROI, payback period) so department leaders can allocate scarce resources to the highest-value work
• Anchor analysis in data from Workday, Salesforce, NetSuite, Pigment, and Snowflake; when data is unavailable, communicate clearly what is being assumed and why
• Frame financial recommendations in the language of the business partner's goals, not just finance goals—translating data into decisions that resonate with operational leaders
• Present analysis effectively to department leadership and cross-functional stakeholders, connecting financial performance to operational actions
• Surface cross-functional dependencies early so initiatives don't stall at departmental boundaries; coordinate joint planning when initiatives span multiple C-suite owners
• Draft and deliver executive-ready recommendations that enable department heads to make informed decisions on hiring, spending, and strategy
• Drive projects that operationalize insights with an execution mindset—get the right things done, not just the right things identified
• Champion automation and process improvement to reduce manual effort across G&A workflows (e.g., touchless AP/AR transactions, automated data feeds to Pigment, self-service analytics adoption)
• Follow through on commitments and deliver on time; when priorities shift, adapt quickly without losing the thread
• Support the broader finance organization through mentorship, skills transfer, and raising the analytical bar across the team
• Business partners rate FBP value at 4+ on a 5-point scale across five dimensions: strategic partnership, initiative impact, communication, data & analytics capability, and responsiveness
• Identified and sized initiatives with quantified annual impact across G&A departments, with at least two initiatives per department progressing to execution per half
• Reduced cycle times and process friction in key G&A workflows (financial close, contract turnaround, time-to-hire) by establishing and maintaining SLAs and accountability mechanisms
• Increased the frequency and quality of data-driven decisions by replacing manual reporting with automated, self-service analytics and dashboards
• Delivered measurable cost efficiency or productivity improvements (vendor consolidation, headcount optimization, automation ROI) with transparent assumption documentation and stakeholder buy-in

Requirements:

• Demonstrated, hands-on proficiency in Pigment, including model-building, scenario analysis, and dashboard design; this is a hard requirement and candidates without Pigment experience will not be advanced
• Strong financial modeling skills with the ability to build models from scratch and communicate assumptions clearly
• Demonstrated track record as a strategic partner to operational leaders—not just a reporting function
• Excellent communication and executive presence; comfortable presenting to and challenging C-suite leaders
• Experience identifying, sizing, and driving cross-functional efficiency initiatives
• Bachelor's degree in Finance, Accounting, Economics, or related field
• 5–10+ years of progressive finance experience, with experience in an FP&A or finance business partner role supporting G&A or corporate functions
• Experience in a SaaS or technology environment
• Familiarity with Workday, Salesforce, NetSuite, and Snowflake
• MBA or CPA