Senior Quality Engineer, Warehousing

Crate & Barrel is a company dedicated to inspiring purpose-filled living through quality home furnishings. The Senior Quality Engineer, Warehousing will be responsible for managing testing artifacts and activities within the Supply Chain/Warehouse technology portfolio, focusing on WMS & WES areas.

Responsibilities:

• Understand full end-to-end business processes and transaction flows across systems for the specific areas that you are responsible for
• Own manual test script development and execution, data sourcing/data provisioning, defect analysis, and ensuring that proper test result documentation and processes are followed as per the test strategy
• Automate Manual regression testing suites. Build the automation framework where necessary and tweak the existing scripts/framework as per the application changes
• While experience with WMS-TMS integrations is a plus, a strong willingness to quickly learn the Transportation Management System for the upcoming TMM implementation is essential
• Partner with the Business/Systems Analysts’/Product Managers, Application Developers and operational end-users to ensure that test scripts are developed and/or modified to cover new functionality and/or enhancements that are introduced into the production system on an ongoing basis
• Facilitate User Acceptance Testing and Operational Readiness Testing, either by providing test scenarios and/or coordinating efforts during UAT and ORT and serving as testing SME
• Perform initial analysis of defects identified during the testing cycle and escalate issues as required to the functional support teams for resolution. Ensure that the defects are logged in JIRA, updated from time to time until closure
• Analyze defects identified in production system to ensure that the proper controls are implemented in the regression test bed to ensure that the defect does not occur in production again
• Leverage automation of regression test scripts in order to reduce the amount of time and resources required to execute the regression test bed
• Prepare and maintain KT documentation for onboarding new team members and update the documentation from time to time
• Work closely with offshore testing team responsible for executing tests
• Write SQL queries or appropriate assertion routines to validate software functions as needed
• Collaborate with engineers/developers on ongoing proactive measures to increase product quality
• Document QE processes and procedures
• Create test artifacts and test plans
• Develop and execute test cases, scripts, plans and procedures (manual and automated)
• Trace test cases and results back to specific requirements/stories/quality risks
• Communicate clearly with your peers on product and solution teams to both understand their product and technology requirements while also representing your own
• Hands on testing experience with Blue Yonder and AS/400
• Hands on experience in retail environments, preferably with experience with Warehouse Management Systems (WMS)

Requirements:

• Overall experience of 8+ years in Quality Engineering with a combination of automation skills & AS/400 hands on testing experience
• Degreed professional (Computer Science, Information Technology or related degree) required or equivalent experience
• Understand full end-to-end business processes and transaction flows across systems for the specific areas that you are responsible for
• Own manual test script development and execution, data sourcing/data provisioning, defect analysis, and ensuring that proper test result documentation and processes are followed as per the test strategy
• Automate Manual regression testing suites. Build the automation framework where necessary and tweak the existing scripts/framework as per the application changes
• Partner with the Business/Systems Analysts'/Product Managers, Application Developers and operational end-users to ensure that test scripts are developed and/or modified to cover new functionality and/or enhancements that are introduced into the production system on an ongoing basis
• Facilitate User Acceptance Testing and Operational Readiness Testing, either by providing test scenarios and/or coordinating efforts during UAT and ORT and serving as testing SME
• Perform initial analysis of defects identified during the testing cycle and escalate issues as required to the functional support teams for resolution. Ensure that the defects are logged in JIRA, updated from time to time until closure
• Analyze defects identified in production system to ensure that the proper controls are implemented in the regression test bed to ensure that the defect does not occur in production again
• Leverage automation of regression test scripts in order to reduce the amount of time and resources required to execute the regression test bed
• Prepare and maintain KT documentation for onboarding new team members and update the documentation from time to time
• Work closely with offshore testing team responsible for executing tests
• Write SQL queries or appropriate assertion routines to validate software functions as needed
• Communicate clearly with your peers on product and solution teams to both understand their product and technology requirements while also representing your own
• Collaborate with engineers/developers on ongoing proactive measures to increase product quality
• Document QE processes and procedures
• Create test artifacts and test plans
• Develop and execute test cases, scripts, plans and procedures (manual and automated)
• Trace test cases and results back to specific requirements/stories/quality risks
• Hands on testing experience with Blue Yonder and AS/400
• Hands on experience in retail environments, preferably with experience with Warehouse Management Systems (WMS)