Microsoft Security Customer Engineer

JDA TSG equips major brands with specialized talent and technologies to drive organizational growth. They are seeking a Microsoft Security Customer Engineer to guide Fortune-1000 enterprises in securing their identity posture across hybrid and cloud environments, serving as a trusted technical advisor for Microsoft security solutions.

Responsibilities:

• Act as the customer’s security advisor, guiding their end-to-end journey with Microsoft’s cloud security architecture
• Drive technical conversations and hands-on solutioning across IaaS, PaaS, and SaaS security layers
• Deliver compelling technical presentations, live demos, and proof-of-concepts showcasing Microsoft Sentinel, Defender for Cloud, and Copilot for Security
• Lead clients’ implementation efforts focused on cloud-native SIEM (Sentinel), automated threat response (Copilot for Security), and security telemetry ingestion and analytics across IaaS, PaaS, SaaS, endpoint, and identity workloads
• Drive successful adoption of Microsoft security products, especially across hybrid cloud environments
• Stay ahead of the curve with AI-powered security tools and continuously upskill to align with Microsoft’s Security & Customer Success goals

Requirements:

• 10-15 years of progressive IT experience spanning enterprise infrastructure, cloud platforms, and security operations
• 5-7 years of hands-on expertise with Microsoft Security solutions, including Microsoft Sentinel, Microsoft Defender XDR, Defender for Cloud, Defender for Identity, Defender for Office 365, and 2+ years of experience with Security Copilot
• Strong background in cross-platform integration of cloud, endpoint, identity, and application security sources into Microsoft security platforms, enabling unified threat detection, investigation, and response
• Deep understanding of SIEM, XDR, threat detection engineering, security monitoring, incident response, and security operations best practices across hybrid and multi-cloud environments
• Trusted advisor with strong executive presence, capable of influencing technical decision-makers, security leaders, architects, and C-level stakeholders
• Strong customer-facing consulting and presentation skills, including requirements discovery, solution design workshops, architecture reviews, and technical enablement sessions
• Experience leading strategic customer engagements, driving platform adoption, operational excellence, and measurable security outcomes
• Hands-on expertise with automation and orchestration capabilities, including Microsoft Sentinel automation rules, playbooks, Logic Apps, and AI-driven security workflows
• Cloud Security Solutions: Microsoft Defender for Cloud (Azure IaaS, PaaS, SaaS security), Defender for Identity (MDI), Defender for Endpoint, Defender for Cloud Apps (MDA), XDR technologies
• SIEM/SOAR: Deep familiarity with Microsoft Sentinel architecture, threat hunting, workbook creation, KQL, and incident response workflows
• AI & Automation: Hands-on experience or working knowledge of CoPilot for Security
• Security Frameworks & Models: Understanding of Zero Trust, MITRE ATT&CK, NIST, and cloud governance best practices
• Customer-Facing Expertise: Proven ability to lead customer engagements, technical workshops, and deploy real-world solutions
• Scripting/Automation: PowerShell, Kusto Query Language (KQL), Azure Logic Apps preferred