Engineering Manager, Processing

Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. We are hiring an Engineering Manager for our Processing team to lead the development and maintenance of real-time interfaces between Lithic and external payment networks, ensuring reliability and performance in transaction processing.

Responsibilities:

• Ensure high reliability, low latency, and correctness for Lithic's transaction processing interfaces and related services
• Lead delivery of new capabilities across authorization, clearing/settlement, disputes, and network integration surfaces
• Own and evolve the infrastructure supporting physical network peering with card network partners, ensuring connectivity, failover, and capacity meet reliability requirements
• Raise the bar on operational excellence: observability, incident response, on-call readiness, and pragmatic reliability improvements
• Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way
• Partner closely with Product and cross-functional stakeholders to clarify requirements early and keep engineering time focused on the highest-impact work
• Lead efforts to improve systems, processes, and documentation so new team members can ramp quickly
• Participate in and help evolve the team's on-call rotation

Requirements:

• Experience managing and growing engineers, including coaching, feedback, and hiring
• Strong technical judgment and system design skills, especially for low-latency, high-availability systems, with solid networking and infrastructure knowledge
• Comfort staying close to the work — this is a player-coach role where the manager can unblock, review designs, and occasionally contribute hands-on when needed
• Experience shipping and operating production services with strict uptime and latency requirements
• Experience with or interest in network infrastructure — peering, connectivity, failover, and capacity planning for external partner integrations
• Experience with or interest in learning payment processing — card network protocols, authorization flows, clearing/settlement, or similar domains
• Experience with Java, Python, or Kotlin and AWS (or closely related stacks), and an ability to ramp quickly where the stack is unfamiliar
• Strong cross-functional communication skills and an ability to keep teams aligned under time pressure
• Growth mindset and continuous desire to learn and improve
• An interest in fintech and payments is preferred