Director of Product Portfolio Management

Intelex Technologies ULC is committed to empowering organizations to manage environmental, safety, and quality concerns. The Director of Product Portfolio Management will lead the development and execution of product strategies, driving innovation and managing a team of product managers to deliver value to customers.

Responsibilities:

• Shape and communicate a compelling product strategy, aligning with company objectives and customer needs
• Own the product vision and roadmap, driving incremental value to customers while ensuring product-market fit, competitive positioning, and profitability
• Lead product development from ideation to launch, ensuring each feature addresses customer pain points, drives value, and contributes to financial growth
• Own P&L accountability for product lines, balancing customer needs with business goals and market opportunities to optimize profitability
• Develop and execute a data-driven strategy for feature prioritization, backlog management, and product metrics
• Lead, mentor, and coach a high-performing team of product managers, fostering a culture of continuous learning and growth
• Guide the team through complex product challenges, providing expertise and support to navigate ambiguous problems and achieve customer-first outcomes
• Promote a collaborative, results-oriented environment with cross-functional teams, ensuring alignment across engineering, design, sales, and customer support
• Engage with customers, partners, and stakeholders to gather insights that drive product improvements and innovation
• Leverage user research, customer feedback, and competitive analysis to inform product decisions and optimize user experiences
• Balance customer-centricity with technical feasibility, ensuring the delivery of high-value solutions that address customer needs and business goals
• Partner with engineering, design, and sales teams to define and execute product features and go-to-market (GTM) strategies
• Drive end-to-end product delivery, from feature conception through launch, adoption, and iterative innovation
• Manage dependencies and prioritize features, ensuring timely delivery of key product initiatives and optimizations
• Define key performance indicators (KPIs) for product success and implement mechanisms for tracking, reporting, and reacting to performance data
• Use analytics to drive continuous product improvements and optimize user experiences
• Promote process discipline and ensure a robust 'Business of Products' approach across all product functions
• Build strong relationships with internal stakeholders, including senior leadership and cross-functional teams, to ensure product alignment with company objectives
• Collaborate with Suite product leaders to align product goals with broader organizational initiatives
• Establish and maintain relationships with external customers and partners to inform product development and ensure customer satisfaction

Requirements:

• A Bachelor's degree in Business, Computer Science, Engineering, or a related discipline is required
• An MBA or an advanced degree is considered advantageous
• 5+ years of experience as a Senior Product Manager or Director in a scaling SaaS application, preferably in the EHS, quality management, or human capital management (HCM) space
• 3+ years of experience leading and coaching product management teams
• Proven track record of managing product development in an Agile environment, delivering complex products from ideation to launch
• Demonstrated experience in owning P&L accountability for product lines and making strategic decisions that balance customer needs with profitability
• Strong leadership and team-building skills, with a focus on mentoring and developing product managers
• Experience in SaaS product development, particularly in EHS, quality management, or workforce management
• Exceptional ability to balance strategic thinking with tactical execution, aligning teams to deliver on product goals
• Data-driven decision-maker with experience in analytics, user research, and developing business cases for product decisions
• Expertise in gathering customer feedback and transforming insights into actionable product features
• Strong communication and presentation skills, capable of interacting with senior leadership, customers, and technical teams
• Ability to thrive in a fast-paced, dynamic environment with a focus on continuous improvement and innovation
• Familiarity with customer lifecycle management, UX/UI design, and user-centric product development
• Ability to navigate both technical challenges with engineering teams and strategic discussions with executives