Presales Solutions Engineer - Email Security

SHI International Corp. is a global provider of IT solutions and services, and they are seeking a Pre-Sales Cybersecurity Solutions Engineer. This role involves providing consultative technical support to customers, focusing on designing and articulating cybersecurity solutions that align with customer business objectives.

Responsibilities:

• Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments
• Assess customer security architectures and identify gaps, risks, and opportunities for improvement
• Demonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentation
• Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices
• Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences
• Support product demonstrations, whiteboard sessions, and technical briefings
• Collaborate with technology partners and vendors to validate and refine proposed solutions
• Assist with pre-sales proof-of-concept (PoC) efforts to validate technical fitness and business value
• Provide technical enablement and security-focused training to internal sales teams
• Ensure a smooth handoff to post-sales delivery teams following opportunity closure
• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium
• Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution
• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others
• Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods
• Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management
• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions
• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency
• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results

Requirements:

• 3+ years of experience in cybersecurity, pre‑sales engineering, or solutions architecture
• Broad understanding of email and data security environments across cloud, on-premises, and hybrid architectures
• Strong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operations
• Familiarity with security frameworks and standards (e.g., NIST, CIS, HITRUST)
• Experience supporting sales teams in a VAR, systems integrator, or technology provider environment
• Strong presentation skills, including the ability to deliver live or virtual demonstrations
• Excellent written and verbal communication skills
• High attention to detail, organization, and follow‑up
• Initiative to research, learn, and resolve problems with a positive, collaborative mindset
• Exceptional relationship‑building skills and passion for technology
• Strong documentation skills, including system and network diagrams and customer‑facing presentations
• Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc. - Intermediate
• Strong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API-based email security solutions, data loss prevention (DLP), and advanced threat protection. - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry-leading vendors, with exposure to broader data security platforms
• CISSP, CCSP, CISM, SSCP
• Relevant Industrial or Relevant OEM Cyber Security Technical or Professional certifications
• Relevant vendor or OEM cybersecurity technical or professional certifications