Patriot Software is a remote-first, product-led tech company focused on making accounting and payroll efficient for American businesses. The DevOps Engineer will design, build, and manage scalable infrastructure while collaborating with application and security teams to enhance reliability, performance, and security across the platform.
Responsibilities:
- Contribute to platform engineering initiatives using Kubernetes (EKS), Helm, and Infrastructure as Code (IaC)
- Maintain and improve CI/CD platforms and deployment pipelines to enable safe, low-risk releases
- Build and support observability foundations, including metrics, logging, alerting, and dashboards tied to service health
- Provision, configure, and operate scalable AWS infrastructure, including VPCs, subnets, routing, NAT, and VPNs
- Support cloud networking and connectivity architecture, ensuring secure and reliable communication between services
- Configure and manage Cloudflare to support edge security (WAF, DDoS protection), optimize CDN performance, and handle DNS management
- Actively participate in incident response, root cause analysis, and blameless post-mortems to help prevent future issues
- Implement security and compliance best practices across infrastructure, including IAM, network security, container security, and SOC2 alignment
- Monitor and track service reliability using established SLIs, SLOs, and error budgets
- Reduce operational toil through automation and utilizing standardized platform patterns
- Assist with cost optimization efforts, including monitoring cloud spend and network egress efficiency
- Collaborate closely with team members to contribute to a strong, high-performance engineering culture
Requirements:
- 2+ years of experience in DevOps, Platform Engineering, or SRE roles (more experience considered for senior-level placement)
- Hands-on experience with AWS infrastructure and core services
- Hands-on experience with Kubernetes (EKS)
- Hands-on experience with Infrastructure as Code (AWS CDK, Terraform, or similar)
- Hands-on experience with CI/CD platforms (GitHub Actions preferred)
- Working knowledge of Cloudflare or a similar CDN/edge platform (handling CDN, WAF, and DNS)
- Scripting skills in Python, Bash, or similar languages for automation and operational tooling
- Experience supporting production systems with high availability, performance, and security requirements
- Solid understanding of cloud networking fundamentals (routing, load balancing, security groups, NACLs)
- Familiarity with SRE principles and operational excellence (such as service health monitoring, logging, and alerting)
- Strong communication skills and the ability to collaborate effectively across application and security teams
- Consistent, reliable high-speed internet access
- Dedicated, quiet workspace free from distractions
- Experience leading platform engineering initiatives, setting technical direction, mentoring engineers, or driving cross-team initiatives
- Deep experience with complex AWS networking (Transit Gateway, multi-account architectures, and private connectivity)
- Experience building or operating internal developer platforms (IDPs)
- Hands-on experience defining SLIs/SLOs, managing error budgets, and working deeply with observability tools like Prometheus, Grafana, or OpenTelemetry
- Familiarity with SOC2 or other regulated environments, as well as experience owning cloud cost-optimization and efficiency initiatives
- Exposure to AI-assisted operations or intelligent automation tools