Palo Alto Networks is on a mission to protect our digital way of life and is looking for a customer-focused Solutions Engineer to support Workforce IAM and IGA initiatives. The role involves working directly with customers to design secure identity solutions, lead product demonstrations, and contribute to marketing and product improvement efforts.
Responsibilities:
- Act as a Subject Matter Expert (SME) to support both Workforce IAM and IGA initiatives across the Central US region
- Work directly with customers and prospects to understand their business goals and design secure, scalable identity solutions that meet them
- Lead engaging product demonstrations, run workshops, guide evaluations, and partner with Sales Specialists to drive opportunities from discovery through technical close
- Support marketing efforts that generate new pipeline, contribute to technical content like demos and videos, and offer real-world feedback to Product teams to improve solutions
- Clearly explain technical capabilities, identify integration paths, and troubleshoot challenges
Requirements:
- A passion for working with customers and a deep belief in problem solving as a team sport
- Advanced knowledge (3-5 years) of Identity & Access Management, Identity Governance and Administration and/or Endpoint Security related technology – i.e., MFA/SSO, IDP/Directory Services/Federation, OAuth, OIDC, Identity lifecycle management, No-Code/Low-Code automation, Least Privilege principles, and other related topics
- Knowledge of Identity & Access Management vendors and products; ability to compare with CyberArk products
- Exposure to and or administering identity platforms/directories like CyberArk, Active Directory, LDAP, SailPoint, Saviynt, Okta, or Microsoft Entra ID
- An understanding of security concepts and the development of security roles within organizations that meet functional, technical, and regulatory requirements
- Proficiency with REST APIs and use of API testing tools like Postman or Bruno
- Deep understanding of IAM Compliance, Governance, Lifecycle and Workflows best practices
- Excellent communication skills, with a strong drive to teach, document, and enable others
- An emphasis on (IAM/IGA) vendors and technologies in use across large enterprises for both on-premises and cloud is preferred
- Scripting knowledge is preferred