Ratehub.ca is a unique Canadian Fintech dedicated to helping consumers make better financial choices. They are seeking a Product Designer to take end-to-end ownership of the design process, focusing on creating intuitive user experiences that drive real impact. The ideal candidate will collaborate with various teams to deliver high-impact product experiences and contribute to the design strategy.
Responsibilities:
- Own the end-to-end design process, from research and ideation to prototyping, validating, and delivering high-impact product experiences that help our users make smart financial decisions
- Act as the voice of the customer, using research, usability testing, A/B testing, and other analytical tools to understand and validate ideas, problems, and solutions, ensuring every decision delivers measurable value to users
- Partner with product, engineering, data, marketing, and content teams to translate ideas into meaningful, user-centered experiences
- Design responsive and consistent experiences across mobile and desktop
- Collaborate closely with engineers to ensure design feasibility, high-fidelity implementation, and visual and functional accuracy in the final product
- Contribute to product roadmaps and sprint planning alongside product and engineering teams
- Build and maintain design backlogs, and help shape design strategy for the next 6–24 months
- Support additional design needs from content and marketing initiatives across Ratehub and MoneySense
- Facilitate workshops with stakeholders to align on goals, gather requirements, and co-create solutions
- Communicate design concepts and rationale clearly and persuasively to technical and non-technical audiences, including senior leadership
- Build and maintain scalable design systems and style guides to ensure consistency across products
- Ensure all designs meet accessibility standards (WCAG) and deliver inclusive user experiences
- Stay current with industry trends, tools, and best practices to continuously improve design processes and methodologies
Requirements:
- 3+ years of product design experience, with a strong portfolio showcasing responsive designs for web and mobile platforms
- Proven ability to own the end-to-end design process: user research, ideation, prototyping, UX/UI design, and usability testing
- Strong UX and UI design skills, with excellent attention to detail and a deep understanding of how to craft intuitive, impactful user experiences
- High proficiency with Figma
- Proven ability to leverage both quantitative and qualitative data to validate design decisions, with proficiency in usability testing tools (e.g., usertesting.com, Maze) and analytics tools (e.g., Heap, Hotjar)
- Highly organized and self-sufficient, with the ability to prioritize and manage multiple projects under tight deadlines in a fast-paced, agile environment
- Skilled at breaking down complex problems into simple, intuitive solutions and iterating quickly based on feedback
- Demonstrated experience building and maintaining scalable, component-based design systems using modern design principles
- Excellent communication and collaboration skills, with the ability to present design rationale and align cross-functional stakeholders
- Bias toward action — balancing quality and speed, knowing when to dive deep and when to move quickly
- Comfortable with ambiguity and experienced in designing 0→1 products and features
- Familiarity with Agile methodologies and tools such as Jira and Confluence
- Post-secondary degree, diploma, or certificate in UX Design or a related field
- Experience working with Storybook or Wordpress
- Basic understanding of front-end development (HTML, CSS, Javascript)
- Experience designing for customer-facing financial services products