Product Designer - 12-month contract

Ratehub.ca is a unique Canadian Fintech dedicated to helping consumers make better financial choices. They are seeking a Product Designer to take end-to-end ownership of the design process, focusing on creating intuitive user experiences that drive real impact. The ideal candidate will collaborate with various teams to deliver high-impact product experiences and contribute to the design strategy.

Responsibilities:

• Own the end-to-end design process, from research and ideation to prototyping, validating, and delivering high-impact product experiences that help our users make smart financial decisions
• Act as the voice of the customer, using research, usability testing, A/B testing, and other analytical tools to understand and validate ideas, problems, and solutions, ensuring every decision delivers measurable value to users
• Partner with product, engineering, data, marketing, and content teams to translate ideas into meaningful, user-centered experiences
• Design responsive and consistent experiences across mobile and desktop
• Collaborate closely with engineers to ensure design feasibility, high-fidelity implementation, and visual and functional accuracy in the final product
• Contribute to product roadmaps and sprint planning alongside product and engineering teams
• Build and maintain design backlogs, and help shape design strategy for the next 6–24 months
• Support additional design needs from content and marketing initiatives across Ratehub and MoneySense
• Facilitate workshops with stakeholders to align on goals, gather requirements, and co-create solutions
• Communicate design concepts and rationale clearly and persuasively to technical and non-technical audiences, including senior leadership
• Build and maintain scalable design systems and style guides to ensure consistency across products
• Ensure all designs meet accessibility standards (WCAG) and deliver inclusive user experiences
• Stay current with industry trends, tools, and best practices to continuously improve design processes and methodologies

Requirements:

• 3+ years of product design experience, with a strong portfolio showcasing responsive designs for web and mobile platforms
• Proven ability to own the end-to-end design process: user research, ideation, prototyping, UX/UI design, and usability testing
• Strong UX and UI design skills, with excellent attention to detail and a deep understanding of how to craft intuitive, impactful user experiences
• High proficiency with Figma
• Proven ability to leverage both quantitative and qualitative data to validate design decisions, with proficiency in usability testing tools (e.g., usertesting.com, Maze) and analytics tools (e.g., Heap, Hotjar)
• Highly organized and self-sufficient, with the ability to prioritize and manage multiple projects under tight deadlines in a fast-paced, agile environment
• Skilled at breaking down complex problems into simple, intuitive solutions and iterating quickly based on feedback
• Demonstrated experience building and maintaining scalable, component-based design systems using modern design principles
• Excellent communication and collaboration skills, with the ability to present design rationale and align cross-functional stakeholders
• Bias toward action — balancing quality and speed, knowing when to dive deep and when to move quickly
• Comfortable with ambiguity and experienced in designing 0→1 products and features
• Familiarity with Agile methodologies and tools such as Jira and Confluence
• Post-secondary degree, diploma, or certificate in UX Design or a related field
• Experience working with Storybook or Wordpress
• Basic understanding of front-end development (HTML, CSS, Javascript)
• Experience designing for customer-facing financial services products