Community Marketing Manager

Doximity is transforming the healthcare industry and is seeking a Community Marketing Manager to build and scale physician engagement. This role focuses on developing relationships with key physician leaders and ensuring their insights shape product development and marketing strategies.

Responsibilities:

• Design and launch a national community of Chief Residents and emerging physician leaders
• Define the structure, value exchange, and engagement model
• Recruit high-signal members across priority institutions and specialties, and build trust through listening sessions, roundtables, and early access programs
• Establish repeatable systems for engagement and feedback
• Manage a curated portfolio of high-impact physician leaders, including advisors and KOLs
• Act as a trusted point of contact, ensuring physicians feel respected, heard, and meaningfully involved
• Partner cross-functionally to activate these physicians across product feedback, content, events, and thought leadership opportunities
• Identify patterns across conversations with residents and physician leaders, and translate them into clear, actionable insights
• Partner closely with Product, Marketing, PR, and Leadership to ensure physician feedback directly informs decisions
• Advocate for the physician perspective, especially in high-stakes product and messaging decisions
• Collaborate with teams across Product (AI, Scribe, Dialer), Marketing, PR & Comms, and Legal to shape physician-facing experiences
• Help ensure programs are compliant, scalable, and aligned with company priorities
• Create repeatable programs for physician engagement, feedback collection, and activation
• Maintain clean documentation of relationships, feedback, and commitments
• Support and evolve Doximity’s broader advisor ecosystem, including Fellows, Advocates, and Next Gen physician programs
• Define and track success through meaningful metrics such as community engagement, physician participation, and the impact of insights on product and business decisions
• Share concise, actionable updates with leadership

Requirements:

• 3+ years of experience working directly building and scaling communities from the ground up in a fast-paced environment
• Highly organized and detail-oriented, with the ability to manage multiple relationships and workstreams simultaneously
• Comfortable leveraging CRM platforms (e.g., Airtable, HubSpot) to build structured systems for managing physician relationships, organizing outreach, and ensuring consistent, high-quality engagement
• Demonstrated ability to leverage data to guide strategy, evaluate performance, and shape high-impact initiatives across multiple workstreams
• Exceptional relationship-building skills, with the ability to earn trust quickly and maintain credibility with senior clinicians
• Strong communication skills, with the ability to synthesize qualitative insights into clear, actionable recommendations
• Experience in healthcare, healthcare technology, or physician-facing products
• Familiarity with academic medicine, residency programs, or physician leadership structures
• Experience working cross-functionally with Product, Marketing, or Executive teams