Acumen Business Analyst

Rise Services, Inc. is a leading fiscal agent offering innovative financial management services. The Acumen Business Analyst will analyze business processes and implement solutions to enhance efficiency within the project management domain, focusing on Electronic Visit Verification initiatives.

Responsibilities:

• Conduct thorough analysis of business processes and systems to identify areas for improvement
• Collaborate with stakeholders to gather, document, and validate business requirements for EVV and project management initiatives
• Develop and present business cases and project proposals to drive operational excellence
• Translate business needs into clear requirements and actionable deliverables for technical teams
• Work closely with IT and development teams to ensure successful implementation of solutions
• Support the planning and execution of EVV-related projects, including timelines, milestones, and deliverable tracking
• Collaborate with stakeholders to define project objectives, scope, and requirements
• Coordinate and communicate with cross-functional teams, including developers, QA, product, and external vendors
• Monitor project progress, identify risks, and support mitigation strategies
• Prepare and deliver regular reports, presentations, and status updates to stakeholders
• Monitor and evaluate the effectiveness of implemented solutions and recommend improvements
• Assist with EVV onboarding efforts, including coordination with state partners and third-party vendors
• Develop documentation such as process flows, decision trees, and user guidance materials
• Provide ongoing support and training to users on new systems and processes
• Ensure compliance with industry standards, regulations, and best practices in healthcare technology
• Support a collaborative and productive team environment across cross-functional groups
• Performs other work-related duties as assigned
• ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act

Requirements:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field
• Proven experience as a Business Analyst or in a similar role within the tech industry, preferably with a focus on project management in healthcare
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in business analysis tools and software
• Ability to work independently and as part of a team
• Knowledge of industry standards and best practices
• Master's degree in Business Administration, Information Technology, or a related field
• Experience with project management methodologies. PMP certification preferred
• Familiarity with data analysis and visualization tools. Lucidchart experience is a plus
• Understanding of software development lifecycle (SDLC) and agile methodologies
• Experience working with cross-functional teams in a tech and healthcare environment