Project Manager III (6188)

itD is a consulting and software development company seeking a Project Manager III to support the growth of their 1st Party Retail function. The role involves driving complex cross-functional initiatives to ensure the successful launch and operation of retail stores, focusing on operational excellence and technology implementation.

Responsibilities:

• Lead and deliver cross-functional projects through all phases of the project lifecycle, from initiation and planning through execution and completion
• Partner with Retail Operations, Product Marketing, Enterprise Systems, Product Management, Retail Design, Retail Finance, and other stakeholders to ensure successful project delivery
• Translate complex technical concepts into clear business requirements, action plans, and stakeholder communications
• Drive the implementation, enhancement, and adoption of retail technology platforms, including POS, ERP, CRM, AV, and in-store demonstration systems
• Break down complex operational challenges into actionable workstreams and execute solutions in a structured, scalable manner
• Track, manage, and communicate project status, risks, dependencies, and mitigation plans to leadership and key stakeholders
• Develop and implement operational processes, procedures, and best practices to support retail store growth and efficiency
• Operate effectively in a fast-paced, ambiguous environment while maintaining project momentum and delivery excellence
• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning material (blogs, media material)
• Build out material to contribute to the Digital Transformation practice
• Attend internal itD networking events (in person and virtual)
• Work with leadership on career fast-track opportunities

Requirements:

• Bachelor's degree required
• 5+ years of experience in project or program management within a Direct-to-Consumer (DTC) consumer electronics retailer, manufacturer, technology company, or premium hospitality organization
• Proven experience managing complex cross-functional projects from strategy through execution and delivery
• Hands-on experience with project management tools such as JIRA, Asana, MS Project, Wrike, or similar platforms
• Strong proficiency with productivity tools including Microsoft Office, Apple productivity tools, and Google Workspace
• Deep experience implementing and supporting retail systems, including POS, ERP, CRM, AV, and in-store demonstration technologies
• Experience developing and implementing operational processes, workflows, and standard operating procedures (SOPs)
• Strong stakeholder management, communication, and project execution skills
• MBA or other advanced degree
• PMP, Agile, Scrum, or equivalent project/program management certification
• Experience working within a technology company or retail technology environment
• Demonstrated ability to leverage AI tools and automation to improve productivity and operational efficiency
• Strong analytical and problem-solving skills with a data-driven approach to decision-making
• Experience creating store-facing communications, training materials, FAQs, and operational updates
• Experience supporting retail store launches, expansions, or large-scale operational transformations